Customer Service Sales

Amanda M. Allen

**** ******* ******, ************ ** 30135 678-***-**** ************@*****.***

EDUCATION

****- ****** *******, ***********, **

**** * Major: Education * Minor: History

2004- West Central Technical College, Douglasville, GA

2006 * Major: Early Childhood Education

2009-

2010 West Georgia Technical College, Douglasville, GA

• Major: Medical Administration

EMPLOYMENT

2005- Sales Associate, New York & Company, Douglasville, GA

2006 * Retail store greeter who provided excellent customer service and solicited shoppers to enter store and browse.

* Put together mannequin outfits for display in front windows, as well as on the sales floor.

* Provided shopping assistance to customers by locating sizes and putting together outfits and accessories. Answered customer questions and facilitated purchases

* Opened and closed store, which included restocking merchandise, straightening dressing rooms, reconciling cash registers against sales transactions. Posted work schedule for all employees.

2005 Teacher, Kids R Kids, Douglasville, GA

Summer * Taught daily 7-hour class of 23 active two-year-olds in private daycare facility.

* Worked on fine motor skills through arts and crafts. Used music and songs to aide in language skills and development.

* Oversaw in-class lunch periods, as well as nap time.

* Used recess and playground time to play games to develop gross motor skills.

* Maintained room and safety standards by daily sanitizing of toys, craft tools, nap bedding, restrooms, tables and chairs, etc.

* Acted as floater as needed to assist in other classrooms, birth through 5-year-olds.

2004 - Teacher, Reflections of Our Finest, Douglasville, GA

2005 * Taught 5-hours daily in after school private daycare facility with students ranging in age from pre-Kindergarten to Second Grade.

* Ran a homework group for children who had homework assignments.

Used older children to read to younger ones to facilitate reading skills.

* Sought to keep younger children active and busy through games, music, dance, story time, and acting out stories.

* Organized authorized fieldtrips to various locations, such as Six Flags Over Georgia, local parks holding festivals, and occasional movies.

* Maintained room and safety standards by daily sanitizing of toys, craft tools, nap bedding, restrooms, tables and chairs, etc.

2004 Kids Club Worker, Gold’s Gym, Douglasville, GA

Summer * Oversaw activities of children ranging in ages from birth to eleven-years-old while

parents used gym facilities.

* Managed reservations for Kids Club and collected related fees for child care.

* If Kids Club had no reservations, assisted trainers with class set-up, worked in other

parts of the gym as requested by management.

Amanda M. Allen page 2

AWARDS and ACTIVITIES

Gordon College, Barnesville, GA

* Member, Education Club, 2006-2008

* Participant, Theatre Department Production, 2008

Chapel Hill High School, Douglasville, GA

* Honors Award chosen by faculty in Youth Apprenticeship, 2004

* Honors Award chosen by faculty in World History and Chemistry, 2003

* Honors Award chosen by faculty in U.S. History and Mathematics, 2002

* Recipient, Renaissance Awards, 2002-2003, in these areas:

Early Childhood Education

U.S. History

Mathematics

Chemistry

Overall Academic Achievement

Yearbook Staff

School Spirit

* Selected by Faculty as member of Student Special Education Board, Douglas

County Board of Education, 2003-2004

* Most Likely to Succeed, 2004

* Member, FCCLA, 2001-2004

References available upon request

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