Lisa Ebert

OBJECTIVE: I am seeking a job in which I have to use my positive leadership and time managment to help this company achieve its goals.

QUALIFICATIONS: My skills and strenghs include good judgment, good written and verbal communicaiton, the ability to learn things quickly, attention to detail, excellent organizational skills, the ability to handle a large vaiety of taskes, volumes of work, a working knowledge of Excel, Work perfect and microsoft office. Typing, 10key, copy/fax machine, printer.

EDUCATION: Shawnee Mission West High School Graduate 1985

International Air Academy Graduate 1986

Some College Courses

EMPLOYMENT: 1994 - 2003 Fortis Benefits Insurance Company, Kansas City, MO

Compass Tester: Testing a computer system for Fortis. This entails paying attention to great detail, also good written and verbal comunication skills.

Underwriting: Coordinating with Agents and Brokers to issue Life, Disability and Dental Coverage's. My responsibilities were to wnderwrite, set up and complete each group on the system that was assigned to me. i undertook the full responsibility for reviewing; preparing and processing each case I was given.

Licensing: In this position I made sure the brokers were licensed in the state they were selling insurance and processed licensing mail by inputing it on the system.

Customer Service Reviewer: This position entailed an ability to handle a large variety of tasks, good judgment skills, good written and verbal communication skills, heavy data entry and phone work. Dealing with policy holders, group offices and brokers in an effective manner.

Medical Underwriting processor: In this postion I assisted the underwritiers in most everthing they did. Paying attention to grea detail, good written and verbal ommunication skills and some functions on imaging. There were many various tasks and good orgaization skills.

DISABLED AMERICAN VETERANS April 2006- November 2006 In this job I made outbound calls to let people know that the DAV truck will be in their neighborhood on a certain date and ask if they have anything for donation. This was a work from home job.

WEST CORP. November 2006 to May 2007 In this work from home job I recieved inbound calls for all different kinds of 800#'s

U-HAUL INTERNATIONAL: May 2007 to present. In this work from home job I take inbound calls thru the computer for Emergency Road side assitance. I am one of the call directors.

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