Customer Service Representative

**** ****** ***** ***** , *******, GA *****

Home: 404-***-**** - Cell: 404-***-**** : **************@*****.***

Career Overview

Customer Service Representative - Client Relations - Data EntryResults-driven Customer Services Representative with proven ability to establish rapport with clients. Highly enthusiastic customer service representative with 4+ years client interface experience. Dedicated customer service representative with motivation to maintain customer satisfaction and contribute to company success.

Core Strengths

• Strong organizational skills • Customer service

• Creative problem solver • Credit card processing

• Listening skills • Multi-line phone usage

• Excellent communication skills • Adaptibility

• MS Windows proficient

• Fast learner

• Courteous demeanor

• Strong client relations

• Telephone inquiries

Experience

Home maker

December 2002 to Current

Child care provider

July 2002 to December 2002

Self employed – Carrollton, Georgia

Took care of children in my home

server

January 2002 to July 2002

Bradley Street Fish House – Carrollton, Georgia

Server, worked serving tables with fine dining experience

Current

Temp office Coordinator

July 2001 to October 2001

Holland Employment – Carrollton, Georgia

Assisted customers in person and via telephone. Greeted customers and signed them in to the agency, processed office work for each client

Administrative Assistant/ Receptionist

May 2000 to December 2000

Playland International – Carrollton, Georgia

Greeted clients entering business, sorted mail, addressed and sent letters out to clients,answered phones, worked in excel helping graphic designers with playground drawings

Inside sales assistant

February 2000 to May 2000

Trent tube – Carrollton, Georgia

Inside sales assistant, worked as an office coordinator.

Assistant manager

May 1998 to June 1999

Kirkland's Home Decorating– Florence, South Carolina

Worked as a assistant manager in opening and closing the store

Greeted customers entering the store to ascertain what each customer wanted or needed.Described product to customers and accurately explained details and care of merchandise.Computed accurate sales prices for purchase transactions.Assisted customers in person and via telephone.Trained new employees by providing knowledge of specific store tasks and policies. Tendered nightly accounts of days sales and deposited it in bank.

home maker

December 2002 to Current

Educational Background

State University of West Georgia

Carrollton, Georgia, Carroll

Anthropology

Florence/Darlington Tech School

Florence, South Carolina

marketing

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