Customer Service High School

Deandre Stubbs 313-***-****

***** ******, *******, ** ***** **************@*****.***

OBJECTIVE: To obtain a position in the field of communication where I

can utilize my organizational skills, leadership skills, and

ability to work well with others.

EDUCATION: Bachelor of Science in Communication

Eastern Michigan University

Ypsilanti, Michigan

Courses taken included:

Non Verbal Comm. Interpersonal Comm.

Organizational Comm. Small Group Comm.

Intercultural Comm. Communication Negotiation

Interviewing as Comm.

OSBORN HIGH SCHOOL

Detroit, Michigan 48234

Graduated June 2002: Diploma

* Graduated Top 10 Percent (#6)

* Member of National Honor Society

* Member of Student Council

* Member of Who’s Who Among American High School Scholars

EXPERIENCES: DOLLAR-RENT-A-CAR

Detroit Metro Airport

Romulus, Michigan

(April 2004- Present)

Title: Lead Service Agent

Achievements:

* Lead Service Agent

* Lead Customer Service Rep

* Head of Service Department

Responsibilities:

* Taking care of yearly reports

* Greeting and showing customers to their destination

* Interact with people from all different part of the world

* Inputting daily and monthly data into the computer

* Doing inventory of our whole fleet of cars

* Making sure that customer leave with a smile

SKILLS:

* Very outgoing and people- oriented person with positive and confident can-do attitude!

* Excellent oral and written communication skills

* Advance knowledge and application in Excel in Microsoft word processing, database, media, Access, and spreadsheet computer application

REFERENCE: AVAILABLE UPON REQUEST

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