Customer Service Medical

Natosha Holmes

**** *** ***** ***** #****

Little Rock, AR 72227

501-***-****

********@*****.***

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Objective: To obtain a challenging and stable position in a positive and professional environment which allow advancement opportunities.

SKILLS:

Clerical/Office Administration:

• Microsoft Word •Word Perfect •Excel •Medical Liens

• QuickBooks •Outlook •Orthotrac •Medical Records

• eivf •Athena • Health Fusion •Scheduling

• PowerPoint •Frontier •GWAM: 50 wpm

• Military software: ULLS-G, TAMMS •Medical Coding: icd-9/cpt codes

Retail/Customer Service:

Fashion design, drapery, clothing construction, illustration (sketch & design), marketing (visual display), retail management, sales, etc.

EDUCATION:

Pine Bluff High School, Pine Bluff, AR 05/1999

•Diploma (General Studies)

International Academy of Design & Technology, Tampa, FL 04/2003

•AAA Fashion Merchandising & Design

(Internship: Ann Taylor Loft, Tampa, FL – Sales Associate 2000)

(Externship: Liz Claiborne NY, Lake George, NY – Visual Display Associate 2002)

US ARMY/92A •Automated Logistics Specialists)-Honorable Discharge 01/99-12/05

EXPERIENCE:

AR Neurology & Epilepsy 05/2011 – 01/2012

Medical Biller - •electronic/paper submission; processed claims •submitted secondary claims •worked denials •Month-end Close of Books •MVA specialists (processed medical liens) •Employee Payroll •Paid Bills/Wrote Checks/Daily Deposits/Bank Reconciliations

Property Manager’s Assist - Tenant Leases/Contracts/Rental Payments, Bookkeeper

Phelan Orthodontics 02/2011 – 04/2011

(Temporary hire)

Office Assistant - •accounts payable/receivable •front desk clerk/checked out patients •filed charts •answered telephones •scheduled appointments •verified dental benefits

AR Fertility & Gynecology 03/2008 – 11/2010

Surgery Coordinator – •coordinated surgeries •scheduled appointments •medical coding •insurance verification •precertification •referrals & authorizations

AR Neurology & Epilepsy 02/2005 – 01/2007

Bookkeeper/Administrator’s Assistant – •accounts payable/receivable •employee payroll •bank reconciliation •office memorandum •clerical assistant •front desk assistant, etc.

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