Prabha
PH: 972-***-**** or 972-***-**** email: *********@*****.***
OBJECTIVE: Innovative contribution to QA testing.
Working Status: United States Citizen
SUMMARY:
5+ years experience in QA Testing in Client/Server, GUI and Web-based applications with expertise in Manual and Automation Testing. Experienced in System, Integration, Regression, User Acceptance and Functional testing (Black Box Testing).
• Good understanding of QA methodology and Software Development Life Cycle (SDLC).
• Rapid learning curve, Organizational ability and Effective communication.
• Motivation to take up challenges, Capability to work in teams and Dedication to details.
• Excellent working knowledge of designing & implementation of all QA test strategy plans manually and automated test solutions for client/server and Web applications with Mercury Interactive test suite (Quick Test pro, Win Runner, and Test Director) and Manual Testing. Maintained logs in Clear Case (Rational Tool) also.
• Formulation of detailed Test Plans and Test Cases.
• Analyzed of system specifications and business requirements.
• Expertise in Microsoft Windows based GUI Testing.
• Expertise in automated testing using Win Runner/ Quick Test Pro.
• Extensive use of defect tracking tool Mercury Test Director.
• Experience in working with Databases and using SQL.
• Expertise in end-to-end and integration testing.
• Experienced in using various Bug-tracking tools like Test Director, QC and IPM.
• Well experienced in Developing, implementing and maintaining Test Plans, Test Scenarios, Test Cases and Test Reports.
• Performed Web Services testing, using SOUP UI and XML Files
• Worked in Agile Scrum methodology
TECHNICAL SKILLS:
Operating Systems Windows 2000, NT, Windows 98, Windows 7, Windows XP, Windows Vista, MS DOS, UNIX, Handheld Operating Systems
Testing Tools WinRunner 5.0, 7.2, Test Director 5.0, 7.2, Load Runner, QTP 6.5, QTP 10, Quality Center 9.2 and 10, IPM Defect Tracking Tool, Open STA-Load testing tool, SOAP UI, Rally
Languages HTML, Visual Basic, Java, Java Script, SQL, PL/SQL
Applications Oracle 8 / 7.x, Developer 2000, SQL Server 2000, Access, Cold Fusion, Outlook, Lotus Notes, Power Point, Word.
PROFESSIONAL EXPERIENCE:
Verizon Wireless: Irving, TX, Sr. QA Tester (May 2010-June 2011)
The Verizon IN-Home Agent makes FIOS (Fiber optic Solutions) and High Speed Internet support simple.
In-Home Agent is a PC .Net application that provides people with fast, easy solutions for common FiOS & High Speed Internet questions. Its 24/7 support Service for FIOS and best used on Home PC, provides step by step guided help to manage Internet, TV and Phone support. In Home Agent also provide online support for Web Applications.
Contribution:
• Worked with a team of 8 testers to automate Verizon Self Service Trouble Reporting System
• Deployed successfully 6 scheduled monthly releases of Web and desktop applications
• Improved end-to-end testing time by reducing 60%, utilizing QTP 10.0 and Quality Center
• Performed testing with IHA-PC Windows and IHA WEB applications.
• Developed Test Cases in Excel Spread Sheets and imported to
Quality Center
• Executed Manual Test Cases and QTP Automated Scripts from Quality Center
• Involved in integration, functional, Regression testing in User Acceptance testing(UAT) and Production Environments
• Performed Manual and Automated testing and tracking defects with Incident Reporting and Tracking Tool (IPM)
• Involved in full life cycle testing process and producing daily status reports from Quality Center
• Created Test Plan and organized test logs in Quality Center
• Using SOAP UI, send requests and verified, if the response is ‘success’ or not for Web services Testing
• Modified the SOAP UI requests (XML Files), according to test specifications and verified the response
• Worked in Agile Scrum methodology
Created and completed the tasks in every sprint. ( each sprint is 3 weeks)
Estimated the task time hours and participated in daily scrum meetings and reported the completed task(s)
• Organized all the tasks in Rally
Environment: .Net, Mercury Quality Center, IPM, Manual, Automated (QTP), Agile Scrum, Rally, SOAP UI
Home Tracker: Addison, TX, Sr. QA Tester (Jan 2007-Jan 2010)
HomeTracker specializes in the development and support of Web-based solutions for real estate owned asset management and communication. To meet the challenges of asset management today, HomeTracker has assembled a first-class team of real estate, technology and service experts uniquely suited to provide you with complete solutions for asset management needs.
BidSelect Application: Buying and selling properties with BidSelect’s listing and online offer management system. Buyers, Brokers/Agents and Asset Managers all benefit from the efficiency of an entirely online process.
HTOne Application: HomeTrackerOne is a website that provides tools that help licensed real estate brokers and agents manage their portfolios and to list their properties on BidSelect. HomeTrackerOne seamlessly connects people and information to help sell properties faster and more profitably with less time and investment.
Contribution:
• Experienced in working with multiple applications and multiple systems
• Participated in requirement plans and design meetings.
• Developed Test Plan, test cases, test scenarios and test data according to specifications and functionality for multiple modules
• Executing test cases and tracking the defects
• Listing the properties in HT and HTOne systems
• Submit offers in BidSelect, Review offers, negotiations and analyze statuses in OMC(Offer Management Console) System and HTOne Manage Offers, according to the requirements
• Involved in integration, functional and Regression testing
• Worked with SQL data tables very closely in create and execute SQL queries.
Environment: HT, HTOne, BidSelect, and OMC - all applications are in JAVA and SQL Server back end
PepsiCo: Plano, TX. QA Tester (Jan2006-Aug2006)
The company consists of Frito-Lay North America, PepsiCo Beverages North America, PepsiCo International and Quaker Foods North America. PepsiCo brands are available in nearly 200 countries and territories and generate sales at the retail level of about $85 billion. Many of PepsiCo's brand names are more than 100-years-old, but the corporation is relatively young.
Contribution:
• Entering Plan, do the adjustments, in Super Model (SPM) after 24 hrs cycles, pulling reports from the Target (TGT) databases for different Geography’s at Region level, Zone level, District level, RT level and Customer level and validating the Plan data with a Target data using Excel calculations.
• Validating the Volume Case Overlap Planner(VCOP) reports with before fix to after fix
• Downloading the data to Excel and validating using Excel Calculations
• Executing the applications with different environments like Magnolia, Evergreen
• Performed Tests in Smoke Testing, Functional Testing, Integrated Testing, System Testing, User Acceptance Testing and regression Testing in different environments
• Exporting Excel test Cases to quality Center and Checking the Test Cases in Quality Center, Tracking defects and filing them in Quality Center
• Performed functional Testing for DLP application
• Running the applications in different environments like Magnolia, Evergreen
• Working with Web applications.
• Sending Messages to handheld devices and checking them in the Master Files in Task Mail & Calendar (TMC) applications
Environment: .Net, C-sharp, Sybase, Mercury Quality Center
E Computer Technologies Inc., Richardson, TX. QA Analyst (Dec 2003-Oct 2005)
Credit Union Accounting System provides Online-banking solutions for small to mid sized banks. This application includes Customer Information, Account Information, Interest and Balances. Interest module considers changes in interest rates on both loans and savings. Loans include individual and commercial loans. Reports generated include customer transactions at other branches. It also allowed them to transfer funds between various accounts either a one-time transfer or a Recurring transfer (weekly, monthly & yearly).This application was developed using Java, HTML as the front-end and SQL Server as backend.
Contribution:
• Interacted with Business Analysts and Developers to develop Requirements Document and System Impact Analysis.
• Executed functional, integration and regression test cases.
• Performed system testing in different browser versions IE, Netscape and AOL.
• Tracked and reported defects using Test Director.
• Prepared program documentation. Maintained logs in Clear Case also.
• Performed Manual Testing and Automated testing using QTP for testing the application.
• Used all the features like check points, parameterization, output value, object repository and action calling for reusable scripts with QTP.
Environment: QTP , Test Director 7.2, Java Development Kit 1.2, Java Beans, DHTML, HTML, Cold Fusion 4.5, JSP, Java Script, SQL Server 2000 and Windows 2000.
JP Mobile Inc., Dallas, TX. QA Analyst (Dec 2001-Oct 2003)
JP Mobile SureWave Enterprise Server allows an organization to gain control of handheld devices, and securely extends and manages corporate data on handheld. SureWave enables users to remotely access corporate groupware servers, databases and enterprise applications. Microsoft Exchange, Novell GroupWise and Lotus Domino groupware servers are supported for accessing mail and Personal Information Management (PIM) data on handheld devices. SureWave Mail enables filtering messages and mail coming through mobile devices, saving bandwidth and time. It features over-the-air installation, Wireless Sync and Push Sync, which accelerate mobile productivity. SureWave supports wide range of mobile devices like RIM, Symbian based devices and Windows based smart phones.
Contribution:
• Analyzed system specifications, and developed test plans, test cases and test scripts for browser-based applications.
• Performed server-to-device and device-to-server testing with Smart Phones, Nokia, Sony and Black Berry with Palm OS, Windows Mobile, Symbian and RIM.
• Performed Acceptance, Functional and Regression testing on SureWave Mail and SureWave Enterprise Server applications.
• Tracked and reported defects using Test Director.
• Involved in writing and executing test cases (functional, integration, regression, and system test plans), test scripts and test scenarios. Worked with business customers, software engineers, QA engineers, and project leads to ensure successful roll out of high-quality applications.
Environment: Manual Testing and QTP SureWave Enterprise Server 5.0, Mail Servers (MS Exchange, Lotus Domino, Novell GroupWise), Handheld Platforms (Windows Mobile, Palm, Windows CE, Symbian, RIM), Networks (Wireless WAN, LAN, Wire line Communication), C++, MS SQL Server 2000.
EDUCATION:
• Bachelor of Science, Andhra University, India
• Post Graduate Diploma in Software Technology & Systems Management
• Training program in Cold Fusion from Case Corporation
• Diploma in Computer Apps, AdvanSoft, Inc, Des Plaines, IL
• Windows 98, Visual Basic - Milwaukee Area Technical College, Oak Creek, WI