Service Quality
Resume:
CURRICULUM VITAE
Bhagat Singh
Greater Noida
Ph. No.094********,935*******
Email:*************@*****.***
Objective: Seeking a challenging career in Hospitality/Hotel industry and to emerge as a creative and adaptive professional, adaptive to the ever-changing environment applying concepts to new situations. A position that will allow for continued professional personal growth, offering an environment where advancement is based on strengths.
Area of interest: Food & Beverage Service.
Post Applied For:Captain
Professional Qualifications:
• Completed 4 year of B.H.M.C.T programmed from A.I.H.M. Haldwani Nainital.
Educational Qualifications:
• Passed 10+2 from U.A.Board in 2004.
• Passed 10th from U.A.Board in 2001.
Industrial Exposure:
• 6 Months Industrial Training in “ADITYA PARK” A Sarover Portico Hotel Hyderabad.
• Industrial Experience:
• Worked in “HONG KONG” Restaurant & Bar (KARAOKE CLUB) as a Captain in Greater Noida from 15 august 2008 to 31Janaury.
• Currently working”Spize” Restaurant & Bar as a Captain in noida Sec 63 from 01 Feb to till date.
Responsibilities:
• Taking order of food and beverage and deliver to the guest within time standard.
• Ensuring that highest quality of service is delivered to the guest and team members adhere to the laid out standards.
• Taking guest feed back through personal interaction and feedback forms and forwarding it to my departmental head.
• Complaint and query handling and taking corrective measures to achieve maximum guest satisfaction.
• Ordering alcoholic and non alcoholic beverages.
• Inventory of alcoholic and non alcoholic beverages.
• Handling bar and bar register.
PERSONAL SKILLS:
• Sincerity and commitment to the task at hand.
• Friendly nature compatibility with all kinds of people.
• Ever-growing thirst for knowledge and a learning attitude.
• Strongly belief in providing quality service.
• Perseverance and Hard work.
• Polite and Humble.
• Basic knowledge of computer.
Hobbies:
Playing Volleyball, and Travelling.
Sports Achievement
Participated in National level Volleyball tournament.
Personal Details:
Father’s Name : Mr.Pan Singh
Date of Birth : 28/10/1985
Marital Status : Married
Gender : Male
Blood Group : AB+
Height : 5’9”
Language Known : English, Hindi & French (Elementary).
Permanent Address : Vill.-Kotsari P.O. –Deghat Distt.- Almora
Uttrakhand (263659)
Date: Signature
Place: (Bhagat Singh)
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