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Service Quality

ALMORA (UTTRAKHAND), UL, 263659, India
August 25, 2012

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Bhagat Singh

B-** Gamma *st

Greater Noida

Ph. No.094********,935*******

Objective: Seeking a challenging career in Hospitality/Hotel industry and to emerge as a creative and adaptive professional, adaptive to the ever-changing environment applying concepts to new situations. A position that will allow for continued professional personal growth, offering an environment where advancement is based on strengths.

Area of interest: Food & Beverage Service.

Post Applied For:Captain

Professional Qualifications:

• Completed 4 year of B.H.M.C.T programmed from A.I.H.M. Haldwani Nainital.

Educational Qualifications:

• Passed 10+2 from U.A.Board in 2004.

• Passed 10th from U.A.Board in 2001.

Industrial Exposure:

• 6 Months Industrial Training in “ADITYA PARK” A Sarover Portico Hotel Hyderabad.

• Industrial Experience:

• Worked in “HONG KONG” Restaurant & Bar (KARAOKE CLUB) as a Captain in Greater Noida from 15 august 2008 to 31Janaury.

• Currently working”Spize” Restaurant & Bar as a Captain in noida Sec 63 from 01 Feb to till date.


• Taking order of food and beverage and deliver to the guest within time standard.

• Ensuring that highest quality of service is delivered to the guest and team members adhere to the laid out standards.

• Taking guest feed back through personal interaction and feedback forms and forwarding it to my departmental head.

• Complaint and query handling and taking corrective measures to achieve maximum guest satisfaction.

• Ordering alcoholic and non alcoholic beverages.

• Inventory of alcoholic and non alcoholic beverages.

• Handling bar and bar register.


• Sincerity and commitment to the task at hand.

• Friendly nature compatibility with all kinds of people.

• Ever-growing thirst for knowledge and a learning attitude.

• Strongly belief in providing quality service.

• Perseverance and Hard work.

• Polite and Humble.

• Basic knowledge of computer.


Playing Volleyball, and Travelling.

Sports Achievement

Participated in National level Volleyball tournament.

Personal Details:

Father’s Name : Mr.Pan Singh

Date of Birth : 28/10/1985

Marital Status : Married

Gender : Male

Blood Group : AB+

Height : 5’9”

Language Known : English, Hindi & French (Elementary).

Permanent Address : Vill.-Kotsari P.O. –Deghat Distt.- Almora

Uttrakhand (263659)

Date: Signature

Place: (Bhagat Singh)

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