Customer Service Medical

Mark A Merritt Jr.

***** ******** **.

Corona, CA 92880

Home: 951-***-**** Cell: 909-***-**** email:**********@*****.***

Objective: I am a self-driven, team player and have a desire to succeed. I need little to no supervision. I am a quick, on the job learner. I can bring an up-beat synergy to the work place.

Work History

Parco Inc October 2011 - present

- Finishing Department Lead – manage and coordinate finishing dept. employees and work production to ensure on time delivery date

- Set up and operate machinery (sanding lathe, drill press, drum sander, speed lathe)

- Remove excess flash and buff metal/rubber molded inserts

Community Extended Care Hospital of Montclair February 2009 – October 2011

- Keep patient records in order

- File loose records in charts

- confirm patient labs are documented and put into record

- verify that nurses are documenting skilled needs in patient records correctly

SUNY Upstate Medical University February 2005 – September 2008

- Organized and distributed records to physicians and other medical personnel.

- Trained all new medical record employees on handling procedures

- Restructured filing system.

- Medical records Representative on a department wide task force to stream line the processing and handling of medical records.

Skills

- Leadership, coaching and organization skills

- Excellent customer service

- Electronic circuitry assembly

- Electronic equipment knowledge (multimeters, oscilloscopes, soldering)

- Forklift (sit-down, stand-up) OSHA certified

- Operate buffing and grinding equipment

- Mechanically inclined

- Reading/using precision measuring tools

- Reading blueprints/diagrams for dimensions

Education

ITT Technical Institute- Liverpool, NY September 2004 - December 2006

Associate Degree of Computer Electronic Technology GPA 2.6

Universal Technical Institute – Rancho Cucamonga, Ca October 2010 – February 2011

Courses Completed – Brakes, Under Car (Tires/Suspension), Basic Engines GPA 4.0

References

Jose Castaneda – Quality inspector @ Parco – 909-***-****

Patrick Evans – Physical therapist – 951-***-****

Lani Phan – Registered RN – 626-***-****

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