Sheri's Resume

SHERI A. MANNING

*** *. ****** **. #*

Bakersfield, CA 93308

Phone: 661-***-****

E-mail: **********@*****.***

OBJECTIVE

To obtain a position within your company that I can utilize my years of experience and unique abilities with an opportunity for advancement

EDUCATION

Maric College, Medical Office Specialist

2005 High Honors Graduate

Certified in CPR/First Aid

Adults and Infants

EXPERIENCE

7/07 - 9/07 Vons, Customer Service Bakersfield, CA

Service desk, Service Deli, communicated with customers and coworkers with attention to detail, reliable, willing to learn and a team player

9/06 - 7/07 McDonald's, Shift Manager Bakersfield, CA

Prepared menu items, supervised a shift of 10+ employees, effectively communicated with customers and coworkers, provided superior customer service, demonstrated attention to detail, flexibility, innovation in problem resolution and worked well with others

7/06 - 8/06 Extern Student, Maric College Bakersfield, CA

A Women's Best Choice

Performed a variety of office skills, pulled charts, maintained the filing system, data entry, answered multi-phones, called in Rx and refills, authorized insurance claims, scheduled appointments and charted patient information

11/05 - 4/06 MDS, Telecommunication Specialist Bakersfield,CA

Placed outbound calls for different charitable donations, prepared correspondence and used proper etiquette when documenting calls

12/98 - 1/05 Burger King , Manager Bakersfield, CA

Hired, trained, and supervised a crew of 18+ employees, delegated duties, processed payroll, handled A/R and A/P, created schedules, conducted all inventory issues, effectively communicated with customers and co workers and responded to customer inquiries

SKILLS

COMPUTER LITERATE

MULTI-TASKED

ATTENTION TO DETAIL

fILING

MULTI-PHONES

MSWORD, EXCEL,POWERPOINT

DATA ENTRY

MEDICAL CHARTS

SCHEDULING APPTS.

AUTHORIZATIONS

OUTSTANDING CUSTOMER SERVICE

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