Training/Education Specialist

MICHAEL BRANTLEY

****************@*****.***

Dunedin, FL 386-***-****

PROFILE

Motivated leader with excellent communication, critical thinking, and problem solving skills focused on quality customer service, growth, and continuous improvement through training and management. Experienced in the following areas: education, development and delivery of corporate training programs, development and improvement of training materials and online modules, producing individually as well as within a team, and managing both people and processes. Willing to travel as much as 50%.

PROFESSIONAL EXPERIENCE

INDEPENDENT EDUCATION CONSULTANT 3/2007 - Present

• Create and deliver custom leadership training courses for organizations.

• Meet with company leadership teams to establish needs, discuss strategies, and plan for training sessions.

• Modify class content based on student feedback to improve future education delivery.

• Learn and master various training programs to be delivered based upon clients’ specific needs

• Travel to various offices as dictated by contract to assist in training in accordance to project specifications

HCA – HOSPITAL CORPORATION OF AMERICA, Tampa, FL 10/2004 – 4/2008

HCA is the largest for profit healthcare company in the world. With a total staff of over 200,000 employees, the Tampa Service Center included approximately 600 employees at a central business office as well as 22 facilities located throughout the state of Florida. My experience with HCA included training coordination and delivery to this group of employees as well as clinical staff throughout the southeast region in various soft and computer skill training programs.

Interim Education Director (11/2007 – 3/2008)

• Managed the implementation, tracking, and management of all local training programs.

• Responsible for identifying training needs, providing guidance and support for policy and procedure implementation, delivering user training programs and identifying improvements in all training programs.

• Acted as an integral part of new and existing projects, ensuring that all education and support initiatives were completed successfully.

• Supervised staff of 5 employees, overseeing the educational needs for more than 600 staff members.

Lead Trainer (5/2005 – 4/2008)

• Developed and delivered Leadership Training Program to all supervisors, managers, directors, and Officers utilizing creative, innovative, practical, and experiential learning techniques to appeal and connect with various audience structures.

• Developed, integrated, and delivered systems training programs, including Kronos Time Keeper, Lawson MSS, Artiva Collections System, and Microsoft Office.

• Supervised and mentored trainers in the development and delivery of technical and soft skill training programs.

• Assisted in the tabulation and production of the monthly education reports.

• Strategized and coordinated with business office department heads and managers to integrate new standards, models, and operational improvements into the existing training program.

Trainer (10/2004 – 5/2005)

• Created and applied adult learning concepts when delivering educational programs.

• Taught classes and assisted other instructors in a classroom and work setting including New Hire Orientation, systems training, and company initiative training.

• Utilized available standardized courses and instructor evaluation processes.

• Assisted in performing an annual education needs assessment as input to the strategic education program.

THE BROACH SCHOOL 2/2003 – 8/2004

Lead Teacher/Academic Director

• Acted as liaison between the director/principal and other staff members.

• Demonstrated skillful communication and negotiation skills.

• Taught classes, presented lectures, conducted workshops, and participated in other activities to further the school’s education program.

• Organized and participated in school fundraisers

EDUCATION

University of South Florida (1998 – 2002)

• Dual Bachelor Degree – Communication and Religious Studies (Final GPA – 3.6)

• Awarded Florida Bright Future’s Scholarship (100%)

• National Honor Society Member / Golden Key Member

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