Customer Service Sales
Resume:
Sarah Taylor
Apt. **
Norman, OK 73071
uy93gs@r.postjobfree.com
Profile
Sales/ administrative position with a progressive organization that recognizes top performance and offers the potential for career development.
QUALIFICATIONS
Exceptional customer relations and communications skills. A strong desire to exceed set expectations, and able to work effectively with all levels of customers, management and employees. Effective in promoting products to potential customers. Willingness and aptitude to learn products and their application. Ability to handle multiple priorities, projects and activities. Posses working knowledge of computer software (Microsoft Word, Excel, Powerpoint, and Mac equivalents).
Experience
Pre Paid Legal Services Inc., Duncan, Ok
Customer Service Representative, January 2010- May 2010
Assist potential clients with product information and availability within that state.
Consult with clients on billing information and options.
Managed account information and detailed attorney information.
Advised clients of contract benefits and information.
Met with coworkers and supervisors on a monthly basis to coordinate projects.
Elephant Bar Restaurant, Albuquerque, NM
Server and Hostess/ Customer Care, March 2009- August 2009
Responsible for maintaining all organizational seating charts, rosters, and contact lists, ordered and maintained restaurant supplies and equipment.
Implement server sections and prep work for upcoming shifts.
Coordinate reservations and take out orders.
Receive exceptional customer feedback from customer satisfaction surveys.
eTelecare Global Solutions, Rio Rancho, NM
Sales/ Customer Service Retail Sales, March 2008- January 2009
Collaborate with team members and employers on biweekly project management meetings.
Assist current and potential clients with information on hand held devices and monthly contract fees.
Consult with clients on subscription fees and billing options.
Managed client account information and activate hand held devices.
Research account transactions, demonstrating a keen ability to recognize and resolve discrepancies.
Perform thorough credit analysis, research financial histories, and review account status as a prerequisite to qualify new accounts, authorizing purchases, and extending/ increasing lines of credit.
Education
Rio Rancho High School 2004-2008
Central New Mexico Community College August 2008- 2009
Referrals
Bill Hicks
President
Carlberg and Associates
Chris Barrick
Owner
Marlow Donut Shop
Carin Key
Sales Administration
Bray Country Store
Matthew Powers
MAS Supervisor
Pre Paid Legal Services Inc.
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