Medical Transcription Editor/Quality Analyst
Resume:
MANDAR V. MIRASHI
Viman nagar, Lohegaon
Pune 411014
Maharastra, India
Home: +91-020-********
Cell: +91-094********
Passport Number: B5530014
*********@*****.***/*********@*****.***
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· Business-savvy management professional with an excellent eye for attention to detail with a pioneering career reflecting strong leadership qualities coupled with “hands-on” quality management expertise. Maintain focus on achieving bottom-line results while formulating and implementing advanced technology and business solutions to meet a diversity of needs.
· Outstanding success in establishing large-volume, multi-specialty accounts with excellent levels of client retention and loyalty.
· Exceptionally well organized with a track record that demonstrates self-motivation, creativity, and initiative to achieve both personal and corporate goals.
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Professional Experience
GENERAL/PRODUCTION MANAGER – Plexus Technologies, Pune, India June 2007 to present
· Built and managed Production, Technical, Quality, Customer Support, HR departments for this start-up medical transcription company.
· Responsible for the entire process of establishing new clients, recruitment and training and performance management, expansion, and budget management.
Industry: Transcription Industry (Medical/Legal/Business/General).
SENIOR EDITOR/MENTOR – Spryance India Pvt. Ltd., Pune, India May 2004 to April 2007
· Editing support/proofing with 99.5% accuracy.
· Well-versed and conversant with all specialties.
· Providing Medical Transcriptionists with account specific training.
· Quality Monitory and guiding transcriptionists to become independent (no edit).
· Managed a team to successfully complete voice recognition project (initial phase).
Industry: Transcription Industry
MEDICAL TRANSCRIPTIONIST – Home based, Pune March 2002 to May 2004
· Transcription of reports/editing/proofing with delivery quality of 98.5%+.
· Well-versed and conversant with all specialties.
Industry: Transcription Industry
QUALITY ANALYST – Ameya Transcription Services, Pune January 2001 to February 2002
· Editing/Proofreading with quality delivery of 99.5%
· Processing and clearing trial files for new clients.
· Training (Trained 2 teams of 10 MTs each) on new account related issues and quality upgradation.
Industry: Transcription Industry
LAB TRAINER – ICME Trust, Pune April 2000 to December 2000
· Trained 4 batches of 40 students each on medical transcription formatting guidelines, AAMT Rules, Types of reports, software usage.
Industry: Transcription Industry.
SOFTWARE DEVELOPER – DROP, Pune August 1996 to December 1999
· Developed Dam designing software using C, C++, and Foxpro.
· Office automation software.
· Payroll system (inhouse usage).
Industry: Software.
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Education and Training
1. Diploma in Computer Aided Designing – Computers.
2. Certification in Office Automation– Computers.
3. Certification in Medical Transcription – Medical Transcription.
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Achievements
1. Established 3 vendors within one year. (Initiated all pilot projects).
2. Instrumental in the major process of increasing clientele and work force.
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