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Customer Service Administrative Assistant

Location:
Alpharetta, GA, 30122
Salary:
12.00 -14.00 hour
Posted:
August 29, 2011

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Resume:

Sabrina Jones Head

*** ***** ******* *****

Lithia Springs, Georgia

30122

678-***-****

Objective:

To obtain a full-time position in current Professional Job Market.

Qualification:

** ****s of Customer Service Experience

10 Years of Clerical and Administrative Duties

17 Years of computer Skills

Seeking Associates Degree in Visual Communication

Employment History:

1997-1999 Bullock, Childs, Pendley, Reed, Rubin PA Attorneys at Law

Administrative Assistant

Clerical and Administrative Duties

Court Calendar and Runs

Switch Board

Organization and Processing of Court Documents

1999-2000 Florida Community College at Kent Campus

Insurance Registrar

Registered Students for Real Estate and Insurance Continuing Education Courses

Clerical and Administrative Duties

Switch Board

Data Entry

2000-20001 1st Choice Mortgage

Mortgage Support Service Specialist

Gathering Supporting Documentation

Processing fees and Invoices

Clerical and Administrative duties

Scheduling Mortgage Loan Closing

2003-2005 Piercing Pagoda

Key Holder, Assistant Manager

Jewelry sales

Cashier

Customer Service

Advertisement and Promotions

Hiring

Manage Shift and Schedules

Payroll

Shipping and Receiving

Training

Eye Piercing

Inventory and Audits

2006-2008 Delta Airlines/ Atlantic Southeast Airlines

International Ticketing/ Customer Service Agent, Facilitator

Customer Service Skills

Ground Security Coordinator

Lobby Bag Tag Skills

IROP Customer Service

Complaint Resolution Specialist

Rebooking and Ticketing

Facilitator

Arrivals/ Gate Operation

Custom Seal

Administrative and Clerical Duties

2008-2009 Joyce P. Sparks…Accountant Services

Student Administrative Assistant

Clerical and Administrative Duties

Microsoft office, PowerPoint, Excel

Account Management

2009-2010 Wellstar Health System

Nutrition Tech

Diet Counseling New Patient Rounding

Data Entry

Switchboard

Office and Administrative duties

2008-2010 Douglas County School Board

Substitute Teacher

Classroom Management

Supervision of Students

Educating Youth

Administrative Duties

2010- 2011 Crawford & Company

Inbound Customer Service Representative

• Receiving Inbound Customer Service Calls

• Verifying required documentation

• Customer Service

• Escalating Call

References Available upon Request

Sabrina Jones Head

875 Riley Estates Drive

Lithia Springs, Georgia

30122

678-***-**** Cellular

************@*****.***

Dear Hiring Executive:

Thank you for taking the time to review my resume for this employment opportunity. I am seeking a full-time position in the work force field. I posses several years work experience in, customer service, education, clerical, administrative and childcare work.

I have gained valuable skills in my past jobs experiences, including customer service, organizational, patience, flexibility, self- management, clerical, time management, and supervisory skills. In doing so, I have learned to work well with a diverse group, maintained dependability and was a great team player.

I would be an asset to your home because I am a dedicated, committed individual. I would like to meet with you at your earliest convenience to discuss whether my skills would be a match for your needs. I can be reached at the number above.

Thank you for your consideration and I look forward to hearing from you soon.

Sincerely,

Sabrina Jones Head

Ideal Candidate



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