CAREER ACCOMPLISHMENTS

• Nine years of global IT experience in various industries including Oil and Gas, Finance, Telecommunications, Medical Devices and non-profit sector along with graduate level education in engineering, mathematics and computer science.

• Senior management experience (director level) in leading software development and technical operations.

• Proven skills in SAP BI/SEM/BPS and CA Clarity architecture including strategic planning, technical development and operational management.

• Deep knowledge of PMO processes including managing, coordinating, organizing and supervising multi-task activities throughout various projects’ phases.

• Managed and supervised complete stages (development, staging and production) of multiple CA Clarity systems’ design, integration and implementation (10,000 + users).

• Defined and implemented new processes using Software Development Life Cycle (SDLC) and Agile methodologies.

• Designed, implemented and operated new product development processes.

• Optimized organizational PDM structure in an innovational project and resource management methodologies.

• Provided technical and functional recommendations for new and existing development products.

• Prepared and presented CA Clarity system marketing initiatives for various customers including executives and program managers.

• Defined IT Management Solutions including configuration and change management processes.

• Trained various staff audiences including peer professionals, product line managers, administrators and directors.

• Skilled in team building along with strong leadership and exceptional communications skills.

• Expert in staff employment screening and interviews.

CA CLARITY EXPERIENCE SUMMARY

• Installed CA Clarity 7.5.X, 8.1 including all correspondent fix-packs in multi-server Windows/UNIX and MS SQL/Oracle environments.

• Designed Studio Developer components including objects, NSQL queries, portlets, portlet pages, look-ups (static and dynamic), jobs (scheduled and manual), attributes, views and links.

• Implemented database customizations including triggers, stored procedures, views and jobs (MS-SQL and Oracle).

• Defined and developed Clarity custom processes with action items, system actions, notifications and database manipulations using GEL scripting.

• Defined Clarity Organizational Breakdown Structure (OBS) and partitions.

• Setup CA Clarity security rights (instance/OBS/global) at both resource and group levels.

• Integrated CA Clarity with various systems using WSDL and SOAP Web Methods for inbound and outbound interfaces.

• Subject matter expert in XML Open Gate (XOG) (read/write).

• Administered system configuration through Niku System Administration (NSA), including services, application and database settings and logs.

• Setup CA Clarity security using HTTPS and SSL, installed security certificates and generated Keystore files.

• Integrated CA Clarity with corporate directory using LDAP and LDAPS.

• Integrated CA Clarity with Actuate reporting tool using ODBC and Oracle client.

• Designed, loaded and scheduled Actuate reports in CA Clarity.

• Trained users in various CA Clarity modules including project management, resource management and financial management.

SAP BW/SEM/BPS EXPERIENCE SUMMARY

• Designed and maintained Infocubes, ODS Objects, Infosources, Infoobjects, Infopackages, Transfer/Update rules.

• Datasource enhancements, Generic extractors, Logistics Cockpit configuration and customization, Business Content, User exits, customized delta built up for the datasources.

• Dimensional Data modeling star schemas, key performance indicators and other OLAP considerations.

• Business Analyzer, Infoset Query, Web Application Designer, Business Explorer for Reporting.

• Expertise in defining ODS objects, Aggregates, Multicubes and Data loads from various source systems like R/3 systems, Non R/3 systems and Legacy systems or flat files.

• Data Extraction from R/3 and flat files.

• Created transfer rules with PSA and performed data cleansing in PSA.

• Data load management, event processing and reporting optimization.

• Configured extensively in the Administrator Workbench: Data Targets, Info Objects, Info Sources, and Source Systems.

• SEM 3.2C - Configuration overview of SEM BPS (Planning Area, Levels, Manual Planning, User-Defined Functions, Packages, Groups, etc.), Conjunction with BW: MC-Management Cockpit-Corporate Strategic Scorecard values, SG&A - Sales General & Administration, Trade Promotion Management, Balance Sheet, Transactional Infocubes.

PROFESSIONAL EXPERIENCE

Alcatel-Lucent Inc., Plano, TX 03/2008 – Present

Sr. ERP Consultant/Technical Lead

 Orchestrate the global implementation of CA Clarity system in a geographically worldwide spread environment (over 10,000 users).

 Originate initial plans on CA Clarity systems design, development and delivery.

 Define optimal project management roadmap to assure quality, compliance and efficiency.

 Design and implement CA Clarity objects, sub-objects, processes, database triggers, reports and portlets.

 Provide solutions/workarounds for CA Clarity existing bugs to meet business requirements.

 Design and implement CA Clarity real-time bi-directional integration with multiple existing systems.

 Lead a group of consultants throughout the full implementation life-cycle.

Baker Hughes Inc., Houston, TX 08/2006 – 02/2008

Sr. ERP Consultant

 Led, designed and implemented Baker Hughes Drilling Fluids Clarity ERP system for over 2000 users.

 Managed the migration of Baker Hughes Drilling Fluids PDM process to Clarity suite.

 Trained a group of program managers, PDM administrators and engineers.

 Arranged and attended requirements meetings including JAD sessions with various internal customers.

 Defined BHDF implementation project plan including key tasks, milestone tasks and work breakdown structure for a full project life-cycle.

 Provided high levels estimates and resource utilization based on estimated/actual project budget.

 Coordinated project activities with higher management by providing weekly status reports.

Capital One Auto Finance, Dallas, TX 01/2006 – 07/2006

ERP Consultant/Technical Lead

 Successfully implemented CA Clarity ERP system to full capability without disruption to a 500+ user base.

 Led a team of five software engineers throughout several full software development life cycles in Capital One Auto Finance – COAF.

 Managed development activities including clients’ requirements discussions, project progress meetings and production releases within the Portfolio Management Office (PMO).

 Administered production support tasks such as defining issues, providing solutions and executing implementations.

 Reported directly to the Director of PMO.

Baxter Healthcare, Plano, TX 06/2005 – 12/2005

Consultant/System Engineer

 Provided and maintained steady Configuration Management plans for medical software development for multiple baseline efforts in a high profile development environment controlled and revised by The Food and Drug Administration (FDA).

 Managed and maintained several development efforts in Rational ClearCase including creating profiles/ branches/views/attributes/triggers and setting up Config Specs.

 Maintained a Software Change Requests (SCR) database in Rational ClearQuest database.

 Maintained software requirements in Rational ReqPro database.

Verizon Communications, Irving, TX 09/2002 – 05/2005

Consultant/Configuration Manager

 Defined and implemented various Configuration Management plans in several testing stages, i.e. System, UAT, Staging and Production including resources assignment and release management.

 Coordinated with project managers, release managers and development engineers through daily/weekly meetings and reports.

 Trained new members on CM processes including team communications, meetings, and reports.

 Optimized build/code management’s time allocation through automated processes.

Oklahoma State University, Stillwater, OK 01/2002 – 08/2002

Teaching Assistant

 Managed the power laboratory.

 Tutored and trained a group of senior electrical engineering students (power laws and energy concepts).

 Led and supervised power/energy lab experiments.

EDUCATION AND CERTIFICATIONS

 MS in Electrical Engineering, Oklahoma State University, Stillwater, OK

 BS in Electrical Engineering, University of Balamand, Tripoli, Lebanon.

 IBM Rational ClearCase certification.

 SAP BI/BPS/SEM training and certification preparation course.

LEADERSHIP AND VOLUNTARY EXPERIENCE

Sunflower Bee Inc. 12/2007 - Present

Vice President / Co-Owner

 Initiated, defined and released business processes and operational activities.

 Developed, implemented and monitored corporate goals to be aligned with global market operations.

 Planned and executed marketing strategies based on market’s supply and demand index.

 Published the all new autism journal for parents of children with autism specially formatted for the day-to-day tracking of symptoms, progress, and other notes related to autism.

The National Council for Support of Disability Issue 11/2007 - Present

(Non-Profit Organization)

Director of Information Technology

 Define for software development strategies based on technical experience and business requirements.

 Develop applications support plan to provide ultimate business productivity.

 Manage, lead and oversee day-to-day software development operations.

 Interface financial plans, audit processes and business goals with Board of Directors members and executive management.

AFFILIATIONS

11/05 – Present Oklahoma State University Alumni Organization (Life Member)

01/02 – 01/05 Institute of Electrical and Electronics Engineers (IEEE) (Member)

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