Transportation Operations, Account Manager
Resume:
***** **** ***, ****** **** FL*****
***********@*****.***
WILLIAM PHILLIPS
SEEKING THE POSITION OF TRANSPORTATION MANAGER,OR SALES AND ACCOUNT MANAGER WITH A GROWING PROFITABLE,TRANSPORTATION OR BROKER AGENCY
PROFESSIONAL EXCELLENCE SUMMARY
Expert in determining transport routes, keeping track of transport vehicles, and responding to emergency situations.
Efficient in negotiating with customers and soliciting new business
Efficient in reducing empty miles to reduce company costs and profitability
Efficient in handling customer complaints, and resolving in a timely manner.
Knowledgeable in all DOT rules and regulations.
Efficient in Managing Drivers, Dispatchers, Routers, And warehouse staff.
COMPUTER SKILLS
Office Packages including MS Word, MS Excel, MS Outlook Express
Operating Systems including Windows 2000, Windows Vista, Windows XP, AS400
PROFESSIONAL BACKGROUND
STORE MGR- SAVE-A-LOT FOOD STORES 2006 - 2012
Responsibilities Included…
Managing a staff of 35 Employees, and 3 Assistant Managers
Maintaining and Exceeding all goals set forth by the company
Achieving maximum customer service day in day out
Achieving a Profitable P&L every period
Controlling labor costs weekly
Controlling Shrink
OWNER OPERATOR -B&I Transporter 2000 to 2006
Ran my own trucking company to maximum profitability
Negotiated with numerous brokers and agents on a daily basis to achieve maximum earning potential.
Followed and complied with all DOT laws and Regulations
Solicited new contracts from both shippers and receivers to ensure profitability and customer satisfaction.
OPERATIONS MGR - BRENNAN TRANSPORTATION 1996- 2000
Managed Daily Operations for both an LTL and Truckload Carrier
Acquired new business opportunities to increase revenue and reduce empty miles
Major accounts included, Clorox, Bristol Meyers, Polo, Nautica, Disney Stores, Williams and Sonoma, Pottery Barn, Panasonic, Sharp, And Guitar Center
Oversaw scheduling, routing, of all trucks on a daily basis
Handled all customer service issues
Worked hands on with owner to maximize business growth.
EDUCATION:
Nutley High School, Nutley, NJ Graduate: 1984
Bergen Community College, Paramus, NJ 1984-1985
ACCOMPLISHMENTS:
2010 Future Leader award
1994 Safe Driver Award
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