Experienced Claims Controller

Deborah Salazar

**** ****** **.

Farmers Branch, TX 75234

Home Phone: 972/620-2428

Cell Phone: 214/460-9410

Employment History:

**/**-**/** *********** Products Southlake, TX $12.50 hr.

Expeditor

• Match up packing slips with purchase orders and resolve discrepancies with the vendors.

• Calling vendors to get delivery date information on overdue items.

08/87-08/07 Neiman Marcus Direct Irving, TX $16.03 hr.

Claims Controller

• Building and inputting information on Excel spreadsheets.

• Handled billing issues.

• Working with major credit card company charge backs and billing inquiries.

• Responsible for upkeep of department timekeeping – Kronos program.

• Working with Excel, Microsoft and web based programs.

• Filing damaged /lost furniture claims with carriers.

• Keeping claims current and pursuing payment on delinquent claims.

• Contacting customers in pursuit of merchandise status.

• Assisted inbound call center when needed

• Responsible for irate customers using great customer service.

08/86-08/87 Cloth World Dallas, TX

Retail

• Store Associate

11/82-08/86 Tuesday Morning Dallas, TX

Retail

• Store Associate

09/74-04/81 Southwest Airlines Dallas

• Flight Attendant

Education:

• Two Semesters University of Arkansas Clothing, Textiles and Merchandising

• One Semester Purdue University Interior Design

Skills:

• Excel – Building and populating Spreadsheets

• MS office

• Word

• Windows

• Internet

• Kronos

• Outlook

• Quick Books (nonprofit)

Outside Activities:

• Treasurer for nonprofit animal rescue – Treasured Friends

• Treasurer for Texas North District Interlodge

• Member of Irving Elks Lodge #2334

• Member DeSoto Does

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