Sales
Resume:
Kristal LaPorta_____________________________________________________
********@*****.*** 152 Charles St., Apt 2
Waterbury, CT 06708
EXPERIENCE_____________________________________________________________________________________
Counselor Feb. 2008 - Sept. 2010
CNV, Help Inc. Waterbury, CT
• Counselor in a six bed community based residential facility for mentally ill adults with substance abuse problems.
• Responsibilities include individual, group and family counseling to educate, inform and teach new coping skills, crisis intervention, manage case records and medication management.
• Assist and teach clients daily living skills to prepare them for discharge into supervised or independent apartments.
• Work with Medicaid, Psychiatrists, Psychologists and the Department of Mental Health.
Investor Liaison/Imager Aug. 2007 - Feb. 2008
Jaci Carroll Staffing/Webster Bank Middlebury, CT
• Prepare and review loans, obtain and transfer documents with investors and scan documents.
• Responsibilities also include contacting clients, word processing, data entry and filing.
Shift Supervisor Jan. 2007 – July 2007
Edible Arrangements Rocky Hill, CT
• Open and close store and assist management in process of hiring new employees.
• Customer service representative responsible for answering phones, data entry, placing orders for customers and preparing and packaging arrangements.
Customers Service Representative Nov. 2006 - Jan. 2007
J. Morrissey & Company, Inc. Windsor, CT
• Temporary assignments for career and staffing service company.
• Responsibilities include word processing, data entry, billing, filing, customer service and answering phones.
Senior Loan Officer Jan. 2006 - Oct. 2006
Fairfield Financial Mortgage Group, Inc. Danbury, CT
Senior Loan Officer Jan. 2005 - Dec. 2005
Compass/Ascella Mortgage Manchester, CT
• For both above referenced jobs my responsibilities were as follows;
• Growing of client base and referral sources including cold calling and purchasing leads.
• Responsible for originating and closing mortgages and home equity loans with both commercial and residential customers.
• Client liaison for all legal and property appraisal matters.
• Provide long-term client services including future service inquiries, financial, legal and clearing issues.
Account Executive Aug. 2004 - Dec. 2004
Guardian Loan Company Milford, CT
• Development of client base and referral sources, inclusive loan origination and underwriting services, in-depth financial analysis to determine client qualification, client liaison for all legal and property appraisal matters, and assist in preparation and completion of all necessary legal and financial documents.
• Financial management and mortgage refinancing services.
• Provide long-term client services including future service inquiries, financial, legal and clearing issues.
Account Executive Sept. 2003 - Aug. 2004
Ameriquest Mortgage Company Middlebury, CT
• Responsibilities include self-generation of client base and referral sources, inclusive loan origination and underwriting services, in-depth financial analysis to determine client qualification, client liaison for all legal and property appraisal matters and assist in preparation and completion of all necessary legal and financial documents.
• Provide comprehensive account management and mortgage refinancing services.
• Follow client through loan process via phone, mail and attendance in person at both document signings and closings.
• Assisted management in selection process for new employees, recruiting and interviewing.
Case Manager Mar. 2003 - Aug. 2003
Puerto Rican Family Institute, Inc. New York, NY
• Case Manager in the Blended Case Management program.
• Maintained a caseload of twenty-one mentally ill adults, providing comprehensive clinical and vocational supportive services, advocating and assisting clients with gaining access to housing, welfare and health services.
• Created individual treatment plans, performed intakes and psychosocial assessments, crisis intervention, skills training and managed case records.
Paralegal Sept. 2002 - Feb. 2003
Proner & Proner New York, NY
• Performed administrative tasks and court liaison duties for personal injury practice.
• Prepared motions, stipulations and complaints, maintained client contact, escorted clients to court hearings and appointments, phone work, billing and filing.
Intensive Case Manager Mar. 2001 – Aug. 2002
Geel Community Services, Inc. Bronx, NY
• Case Manager in scatter-site apartment treatment program for formerly homeless MICA clients.
• Performed individual and group counseling, provided supportive services, problem assessment and crisis intervention, managed case records, skill training and medication management.
• Wrote psychosocial summaries, service plan reviews and performed intakes.
EDUCATION_____________________________________________________________________________________
University of Massachusetts Sept. 1995 – May 1999
Awarded: B.A.; Psychology; Cum Laude ’99 Amherst, MA
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