Customer Service Supervisor

Michal Summers

Conway, Arkansas *****

901-***-****

********@*****.***

Education

B.S. Biology, University of Memphis

Experience

Consolidated Medical Practices of Memphis

**/****- **/**/*010. Filing clerk. Memphis, TN.

Head Physician- Dr. Shawn Hayden.

Responsibilities- managing records, reconciling cash with daily report, filing, answering phones and making appointments, data entry of patient information.

University of Memphis Biology Department

5/08-1/09. Research Technician- Animal Cognition. Memphis, TN.

Principal Investigator- Dr. Michael Ferkin

Responsibilities: ethical animal trials on meadow voles,

preparation of research protocols

Kroger Grocery / Starbuck’s Coffee shop

1/07-5/08. Delicatessen/Barista. Memphis, TN.

Supervisor: Wendy Perez / Pat Clifton

Responsibilities: customer service, cash handling, stocking, promoting products and sales, sanitation, food prep and service

University of Memphis Greenhouse

6/06 - 8/06. Landscape Maintenance. Memphis, TN.

Supervisor: Joellen Diamond

Responsibilities: flowerbed maintenance

McGhehee Clinic for Animals

6/04- 4/06. Kennel Staff. Memphis, TN.

Supervisor: Norris McGhehee, DVM

Responsibilities: maintenance of enclosures

feeding animals, assistance in diagnostic imaging

Volunteer work:

TA assistant, Field Techniques in Zoology May 2009

Supervisor: Dr. Michael Kennedy

Responsibilities: work traplines

prepare voucher specimens

public speaking on wildlife issues

assist students with classification of wildlife

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