Customer Service Sales

LILIBETH KAYE T. DAYANDAYAN

# *** ****** **. ***** ******

Mobile No: # 091********/093********

Contact No: # 710-7361

WORKING EXPERIENCE:

Name of Company : Graphic Edge(Transfer It)

Address : 1420 G. Masangkay Sta.Cruz Manila Philippines

Position : Marketing Head Tshirtfactory Direct Selling

(October 2010 to March 2011)

: Incharge in agents and dealership accounts over-all from recruitment to franchising process and sales monitoring.

Marketing and over view of documentations.

: Vis-Min Operations Coordinator

: (July 2010 to October 2010)

: In charge of all sales operation-related aspects

Name of Company : WalterMart Supermarket (North Edsa)

Address : Munoz, Quezon City Philippines

Position : Team Leader (Sales Operation)

Year : October 2008 to June 30,2010

Job Description : In charge of all sales operation-related aspects of

Department sub-categories, supervising all merchandisers under my department (60-100 people), ensuring availability of products & customer satisfaction, coordinating with merchandising & purchasing departments (buyers) & supplier coordinators to maintain Supplier Service Level (delivery of products on time),promotions to increase basket size and transaction.. Meeting sales target with yearly growth, projecting projects, ensuring IGA Standards of the Supermarket, etc.

Name of Company : Mcdonalds Philippines (Golden Arches Corp.)

Address : 17/f Citi bank Centre Paseo de Roxas, Makati City Philippines

Position : Manager Trainee

Year : March 2008 to August 2008

Job Description : Study & Familiarized all aspects of being a Shift Manager.

Practicing all International Standards of Mcdonalds inside the

store.

Kitchen Manger; ensure product availability & quality, supervise kitchen crew (12-20 persons per shift of 4hrs.) ensure customer service satisfaction.

Floor Manager; in charge in the Dining Area, ensure customer service satisfaction providing customers comfort, availability of seats, ensuring all tables are busted, and cleaned immediately. Ensuring the whole area including the parking lot and Drive thru, are clean. Supervise the Dining crews(6-10persons per shift). Handles customer complains,etc.

Name of Company : Pandayan Bookshop Inc.

Address : #2 Warehouse Santiago St.Canumay Valenzuela City

Philippines

Position : Encoder ( Accounting Staff)

Year : August 2007 to January 2008

Job Description : Encode Transactions under Payables

Department/Accounting, making checks for suppliers

accounts, releasing checks to suppliers, making bank deposits, other duties; to coordinate with all branches and ensure all memos, papers and transactions sent/received.

Name of Company : Mitsukoshi Motors Philippines

Address : 200 E-Rodriguez Quezon City Philippines

Position : Treasury Staff

Year : September 2006 to December 2006

Job Description : Checking all transaction receipts of the company,

Computation, and ensuring sent/receives transactions, memos, etc.

EDUCATIONAL ATTAINMENT:

College : PAMANTASAN NG LUNGSOD NG VALENZUELA

B.S.P.A

(BACHELOR IN SCIENCE OF PUBLIC ADMINISTRATION)

Poblacion II Malinta, Valenzuela City Philippines

2002 – 2006

PERSONAL DATA:

City Address : 2061 Candido St. Mapulang Lupa, Valenzuela City

Date of Birth : March 19, 1985

Place of Birth : Manila, Philippines

Height : 5’2

Weight : 56kg

Religion : Catholic

Citizenship : Filipino

Sex : Female

Status : Married

Spouse : Francis S. Dayandayan

Child : Francis Gabriel Dayandayan

Father : Bonifacio B. Torres

Mother : Felisa G. Torres

CHARACTER REFERENCES:

*Available upon request.

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