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Sales Services

Dallas, TX, 75252
August 06, 2012

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Fadi R. Edwin Phone: 214-***-****

**** ******** ***** #**** *-mail:

Dallas, TX 75252


A highly experienced and motivated Sales Professional, with 15+ years in Professional Sales and an overall 25+ years of Telecommunication expertise. Designed, presented, and sold complex and detailed solutions and projects to Large and Small/Medium Carriers, Service Providers, Global Enterprises, and Start Ups. International Professional Sales experience in the Caribbean and Latin America, and Europe markets.

Areas of Strength

Direct Sales, Indirect Sales, Inside Sales, Sales Operations, Services Sales, Wireless Carriers, Local and Long Distance Carriers Enterprise Global Accounts, Business Development, People Management, Project Management, Operations Management, Global Professional Services, Telecommunications Technology, Services Sales Engineering, Sales Support, Account Development, Sales Presentations, Bid Management, SaaS, Proposal Management, Customer Focused, Results Oriented, Consulting


Fifteen Plus years in Professional Hardware/Software/Services Sales to Large and SM Carriers, Service Providers, Global Enterprises, and Start Ups in North America, CALA, and Europe.

Designed, Engineered and Sold Multi-million dollar complex professional solutions and projects to Global Enterprises and Carrier customers.

Result oriented, focused on closing deals and meeting or exceeding sales quota year over year

Twenty five plus years of Sales, Management and Technical expertise in the field of Telecommunications.

Extensive knowledge in: IP and Next Generation Networks, Unified Communications, Network Convergence and Transformation, Enterprise, Wireless, Wire-line/Carrier, Voice and Data.

Developed new Professional Services Organization for the Caribbean and Latin American Markets.

Developed and Managed large groups of sales engineers and consultants domestically and internationally.

Professional Experience

GENBAND - July 2011 to April 2012

Sales Operations – Americas

Responsible for all sales operations functions for the Americas, including but not limited to managing the approval bid desk, Proposal and RFx pricing, managing the process and flow of all opportunities that require executive level approvals. Tied to the Americas overall sales target of $100+ Million dollars of revenue.

Prestige Comforce Professional Services - July 2010 to April 2011

Sr. Sales and Business Development – North America

EPS (Energy and Power Solutions) - March 2010 to July 2010

Director of Sales: Major National Accounts – Central and Western United States

Nortel Networks - 1986 to 2009

Professional Services Sales Leader:

Enterprise Global Account – Richardson, Texas 2007 to 2009

Positioning and Selling Professional Services to Global Enterprise account such as, but not limited to: ExxonMobil, Microsoft, American Airlines, UPS, Shell Oil, and Texas Instruments.

Developing and selling professional services bundles that span the breadth of Nortel’s Global services portfolio. Ensuring the consistency of services sold globally.

Combined Global Services revenue exceeding $44 Million in 2007 and $60 Million in 2008, a growth of over 30% year over year.

Verizon Wireless – Professional Services Sales, Business Development, and Sales Support:

Verizon Wireless North America – Richardson, Texas 2005 to 2007

Designing and selling professional services solutions to Verizon Wireless in North America. Services sold ranged from consulting services, engineering, project management, installations, optimization, and maintenance services.

Contributed to increasing the company’s and wireless services sales by 10%.

Assisted the Verizon Wireless Sales Team to exceed the $90M Wireless Services Sales target for 2005 and 2006.

Responsible for developing and winning a Multi-year maintenance agreement exceeding $100M.

CALA - Professional Services Sales, Business Development, and Sales Support:

Caribbean and Latin America (CALA) – Sunrise, Florida 1996 to 2005

Professional Services Sales to Wireless and Wire-line customers in the Caribbean and Latin America markets, developing winning strategies to increase the company’s services revenue in the international market.

Contributed to increasing the company’s international services sales by 25% year over year, for years 2002-2005.

Assisted the Caribbean and Latin American Sales Organization exceed services sales targets for three consecutive years.

Recognized for outstanding services sales efforts for year 2000.

Manager, Wireless Engineering:

Sao Paulo, Brazil (1995-1996)

Established and managed a newly developed wireless engineering group to support Nortel Networks’ installed base customers in Brazil. Also, managed the technical operations group that supported Nortel’s Brazilian customers. Managed twelve wireless engineers and six technical operations engineers.

Manager Network Consulting: Nortel - Richardson, Texas 1994-1995

Technical Support Engineer: Nortel - Richardson, Texas 1986-1994

Switch Technician: United States Air Force - San Antonio, Texas 1982- 1986


University of Phoenix - B.S. in Business Administration

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