property manager resume

Shawn Neal

**** * ******* ****, **********, AZ 85250

Cell: 480-***-**** : uvq2di@r.postjobfree.com

Career Focus

Objective To secure a leadership position with a stable company that utilizes my supervisory experience in order to develop and meet goals. My leadership background, to include working in a team environment, flexibility and my ambition to succeed are all personal characteristics that drive me toward exceeding expectations. I am Well-qualified Multi Family professional adaptive to changing market conditions. Demonstrated ability to provide leadership to an organization with a focus on revenue and product longevity. I am very enthusiastic and dedicated employee with high integrity, strong work ethic and great leadership skills.

Summary of Skills

• Top-rated sales performance • Strategic planning

• Web-based reporting tools • Quality assurance

• Operations analysis • Traffic analysis

• Process development • Value analysis

• Bank reconciliations • Customer targeting

• Conflict resolution

• Negotiation skills

• Complex problem resolution

• Needs assessments

Accomplishments

Process Improvement

• Achieved revenue objective by implementing cost-cutting measures.

Staff Training

• Trained staff on Fair Housing, Multi Family issues, Landlord Tenant Act

Branding

• Designed and executed branding plan to rename and re-brand a business unit.

• Conducted studies to create messaging strategy.

Professional Experience

Regional Director

July 2011- May 2012

Phoenix, AZ

• Portfolio of 1300 units Timberline Development software, On - Site software,

• Yardi Voyager

• Tenant Relations and overseeing the community rules and regulations

• Expense Management,

• Tracking and Reporting Resident Retention,

• Marketing Ability to prioritize, organize, detail oriented and self starter.

• Motivating and training for teams of 35 and more

Regional Manager

December 2009 to July 2011

Professional property Services of Michigan – Birmingham, MI

• Operational Management charged with the Regulating the community By-laws Property

• Maintenance charged with the supervision of the maintenance programs relating to the interior and exterior conditions and appearance of the properties

• Contract Services Administration - Responsible for the selection of contract services vendor negotiation and day-to-day monitoring of vendor performance Planning –

• Develop and administer the Property Operating Plan and budget Yardi Voyager and Outlook,MRI.

Community Manager

March 2009 to December 2009

NRP Group – Phoenix, AZ

• Operational Management responsible for the day-to-day operational management aspect of the property

• Hire, Train, Motivate and Supervise all on-site personnel, including Sales/Leasing staff

• Ensure the property's Sales and Occupancy goals are met by using the company's Sales/Leasing procedures Maintain property in excellent condition through daily walks, weekly inspections

• Assume responsibility for all office administration, including reports and documentation completed in an accurate and timely manner.

Area Manager

November 2004 to March 2009

Bethany Group – Phoenix, AZ

• Demonstrate initiative, independent judgment, personal awareness, professionalism, integrity, grooming and exercise confidence in all areas.

• Make and implement operational decisions that achieve occupancy, revenue and tenant satisfaction objectives,MRI,Yardi.

• Review the property's monthly financial statements and adhere to the annual operating budget.

Education

Arizona Real Estate School

Scottsdale, AZ

Real Estate Agent

Final stages of Liscensing

Michigan State University

East Lansing, MI

Business

Scottsdale Community College

Scottsdale, Az

Business

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