Customer Service Security Officer

Bernadette Graves

**** ********* *** #** ***** NY, 10459 347-***-**** **********@*****.***

Objective To obtain a challenging position with a progressive company that will utilize my skills and experience to provide growth and stability

Experience Security Officer 03/2010-06/2011

Yankee Stadium- Stand post on the field lower,check tickets.

show guest to their seats, keep a safe and positive environment.

customer service, deter and detect in the team store, greet guest.

Parent Advocate

12/2006-02/2009 Family Support Systems Unlimited Bronx, NY

§ Advocate for birth parents, facilitate support groups, oversee visits

§ Home visits, answer 18 line phone, write memos, file, fax, computer.

§ Write referrals, monthly stats, customer service, type 30-35 wpm

Security Officer

05/2006-09/2006 Allied Barton Security, Bronx, NY

§ Stand post at Hutchinson Metro Building main gate, handout-parking permits to students and visitors, acting supervisor on weekends.

§ Direct traffic to south and north lobby, maintain login book

§ Direct patients to doctor office, carry out duties to make a secure environment.

Security Officer

03/2006-05/2006 Spartan Security, New York, NY

§ Stand post at the Schomberg Library, direct visitors to exhibition hall

§ Stand post at construction site, lunch relief

§ Carry out duties to make a secure environment

Security Officer

01/2006-09/2006 Rav Security, New York, NY

§ Stand post at Jacob Javits Center, Secure all property

§ Lunch Relief

§ Carry out duties to make a secure environment

Education Monroe College, Bronx, NY

04/2001-12/2003

§ Associates in Accounting

§ College of New Rochelle, Bronx, NY

§ 02/2007- present

§ Bachelor in Criminal Justice (pending)

Experience Security Officer

10/2005-12/2005 I.B.S.C, Bronx, NY

§ Head Central, responsible for movements, make sure the log book is log in right.

§ Call out military time to the agents, leave out the paper work for the next tour.

§ Time sheets, make sure paper work is taken to management in at timely fashion.

Financial counselor

11/2001-12/2003 Jacobi Medical Center, Bronx, NY

§ Registered Patients, handle money

§ Open and closed visits, answer phones

§ Medical insurance, trained workers, faxed and copied.

Parent Advocate

03/1999-04/2001 Family Support Systems unltd, Bronx, NY

§ Conduct support groups, home visits.

§ Answer 6 line phone, help birth parents retrieve children out of the systems

§ Write referrals, faxed, copied, oversee child visits.

Maintenance

01/2000-03/2000 N.Y.C.H.A, Bronx, NY

§ Ground Keeping, mop, strip floors

§ Buff floors, sweep, maintain garbage compactor

§ Gardening.

Skills

Computer, word, power point, excel, customer service,

Interests Customer Service, Clerical, volunteer with the elderly

References References are available on request.

Contact this candidate