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Customer Service Assistant

Sacramento, CA, 95838
starting wage
August 27, 2012

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* Connie Cox





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Monday, July 30, 2012 1:14 PM

Connie Lee Cox 916-***-****

3651 Norwood Avenue #4, Sacramento

Summary Of Qualifications:

Active Listener – Dependable – Effective Customer Service – Efficient Problem Solver

Work well in a high pressure environment

Self-motivated and assertive

Familiar with computer software, Type 35 WPM

Enjoy working with people

Effective communication skills, both written and verbal

Dependable-can work without supervision

Qualified in first aid and CPR

Proven ability to learn new concepts quickly

Excellent customer service skills

Able to recognize client needs, and meet them


Certified Nurse’s Assistant

Effectively answered residents call signals, and bells; Changed bed linens and made beds; Accurately collected specimens, such as urine, feces, and sputum; Effectively communicated with patients for social and emotional support; Documented, observed and reported resident behavior and physical symptoms to nurses

Senior Activities Assistant

Assisted day to day group activities of clients in a adult daycare setting; Highly skilled in feeding and assisting clients with eating and drinking; Thoughly cleaned and disinfected common areas


Practiced effective infection control, cleaned, vacuumed, dusted, mopped and organized rooms

Work History:

Norwood Pines Care Center Certified Nurse’s Assistant Sacramento, CA

Triple R Adult Day Care Center Senior Activities Assistant Sacramento, CA

Norwood Pines Alzheimer’s Center Housekeeping Sacramento, CA


National Career College LabTech/ekg/Phlebotomist Sacramento, CA

American River College Psychology Major Sacramento, CA

Sutter Oaks Alzheimer’s Center Nurses Assistant Sacramento, CA

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