Administrative Assistant

T.B.

Objective

I am interested in providing professional assistance to a company that needs help to complete projects or is short staffed and willing to provide work that I can do from home. Since I have 18 years of experience in providing a service I know what it means to take pride in my work. I also know what it means to prioritize and meet deadlines as well as to go out of my way to satisfy the customer's needs. Having helped to build our business from scratch I am not afraid of hard work.

Work Experience

Secretary-Treasurer

8/1989 - Present

Co owner of a business with my husband. Business involves retail and residential floor cleaning, offices, pressure washing, window cleaning, maid service, car detailing, etc. Office skills - compose letters, take dictation, prepare proposals and resumes, ordering supplies. Bookkeeping skills - filing taxes, payroll, online banking, making deposits, reconciling credit card and bank statements, managing accounts payable and receivable. Operating standard office equipment - word processing, sending and receiving faxes, copier, Excellent phone communication skills, setting appointments, resolving issues with difficult customers. Excellent multi-tasking skills -able to manage projects from start to finish, able to work independently. Computer skills - proficient in Microsoft Office 2007 and Windows Vista,Windows XP, internet navigation, basic computer troubleshooting skills. Coordinating online travel arrangements, including flights, hotel reservations and rental cars.

I have had 18 years experience transcribing lectures from dictation and type at least 65 words per minute.

My experience includes working with the research department of a Polytechnic Institute typing theses for graduate students.

I also worked in a law library a University regularly updating reference material.

Education

High School graduate

Academic courses with minor in business, shorthand, accounting. Honor society, Ranked 23 out of 1100 students. Part of 100 scholars program (guaranteed admission to any city college or university).

Languages

English (Fluent - Full Knowledge)

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