Customer Service Administrative Assistant

CORDELLA HYDE

****-* ************* **** ***: 647-***-****

Brampton ON, L6T 3X3 Email: utxxfg@r.postjobfree.com

JOB OBJECTIVE

Seeking an Administrative Assistant position that will utilize my skills and experiences to achieve company goals

HIGHLIGHTS AND QUALIFICATIONS

• Over 5 years of customer service experience

• xcellent telephone communications skills

• Work well independently and in a team environment

• Proven ability to work effectively and efficiently

• Ability to help customers in a professional and concerned manner

• Experience working with a variety of office equipment

• Knowledge of Simply Accounting

• Competitive computer skills (Microsoft Office, Excel, Internet and Email) Flexible, adaptable and willing to learn new things

ACCOUNTING SKILLS

• Prepare invoice verification, invoice posting and monthly sales report

• Applying payments to Accounts Receivable Module

• Setup collection list

• Calling customer for overdue invoices

• Process credit card payments

• Posting of journal entry

ADMINISTRATIVE SUPPORT SKILLS

• Answered and /re-directed phone calls

• Maintained filing and updated record keeping systems accurately

• Input information into electronic database

• Photocopy and collate documents for distribution, mailing and filing

• Operated office equipment including photocopier and fax machine

• Responded to customer inquiries in a courteous and professional manner

CORDELLA HYDE

EMPLOYMENT HISTORY

ACCOUNTS RECEIVABLE AND CUSTOMER CARE 2011

Eaton Power Quality (co-op placement)

CUSTOMER SERVICE AND INVOICING CLERK 2008-2009

Trans-provincial Trucking Co, Mississauga

RECEPTIONIST AND SALES AND ADMINISTRATIVE 2006-2008

Tri Star Ltd.

INVOICING AND ACCOUNTS RECEIVABLE 2005-2006

Clerk Muir's Cartridge Trucking Company

CASHIER AND CLERK 2000-2004

Nexx Boutique

ACCOUNTS RECEIVABLE AND CUSTOMER SERVICE 1995-1995

Broadbent Optical

EDUCATION

ADVANCE –INFORMATION AND COMMUNICATION

TECHNOLOGY 2011-present

Windows, Word, PowerPoint, Excel Internet and Access

Dufferin - Peel Adult Learning Centre-St. Gabriel

SIMPLY ACCOUNTING 2006 2010

Payroll Systems, Inventory, Specialized Journals,

Subsidiary Ledgers, Sales, Taxes and Reconciliation

(Certificate)

Dufferin-Peel Adult Learning Centre-St. Gabriel

PSW (PERSONALSUPPORT WORKER)/CPR 2004-2005

Certificate

Yorkdale Adult Learning Centre, Toronto

ACCOUNTS AND MANAGEMENT BUSINESS

COLLEGE 1984-1986

Diploma

Duffs business college, St Andrew

GRADE 12 1979-1984

Certificate

Meadowbrook High School, St Andrew

References available upon request

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