Customer Service Manager
Resume:
Gabrielle M. Banks
Fredericksburg, VA 22405
********@*****.***
Objective
Seeking an entry-level position within a progressive organization utilizing my skills, abilities and work experience, with opportunities for advancement.
Qualifications
Typing Speed 65+ WPM
Very dependable and punctual
Steadfast team player Eager to develop new skills
Capable of multitasking
Developed interpersonal skills Adept in Microsoft Word and Excel
Proficient in Microsoft PowerPoint
Skillful in Microsoft Publisher
Professional Experience
Macy’s – Tysons Corner, VA 10/11 to 01/12
Merchandiser
• In charge of opening and closing registers, completing price changes, callbacks, transfers, returns, exchanges, preparation and taking of inventory, and other paperwork as directed by Supervisor.
• Ensures that each customer receives outstanding service by providing a friendly environment, greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other aspects of customer service.
McDonalds 10/08 to 09/11
Customer Service Representative
• In charge of operating cash register, handling cash and credit/debit card transactions, balance cash drawers, open and close registers
• Ensure that each customer’s needs are met, operating the grill, drive thru window, and serving each customer their order, multi-task between each customer in a fast pace environment, answer phone calls, and assist the Manager/Assistant Manager with all other needs.
Images Hair Salon 02/08 to 10/09
Receptionist
• In charge of answering phone calls, schedule customers appointments, handle cash and credit/debit card transactions, greet each customer as they come into the salon, receive incoming mail and taking inventory or all products, staying up to date on all products and keep a solid product knowledge, handeling correspondence and creation of flyers, file all important documents.
Additional references available upon request to the applicant.
Education
VIRGINIA COMMONWEALTH UNIVERSITY
GERMANNA COMMUNITY COLLEGE
(OBTAINED A CERTIFED NURSE ASSITANT CERTIFICATION)
STAFFORD SENIOR HIGH SCHOOL – FALMOUTH, VA
01/2012-PRESENT
03/11-07/2011
09/07-06/10
Contact this candidate