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Customer Service High School

Location:
Atlanta, GA
Salary:
33,000
Posted:
July 02, 2012

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Resume:

Education

• Bachelor of Arts, University of California San Diego Graduated June 2012

Major in Ethnic Studies

Overall GPA 3.35, Ethnic Studies GPA 3.5

• Domestic Exchange, Spelman College Fall Semester 2011

Overall GPA 3.85

Community Involvement; Volunteering Hours (2008-2012)

• Black Student Union; over three hundred hours

• Christian Youth United for the Advancement of the Gospel ; over one hundred hours

• Student Promoted Access Center For Education and Services; over one hundred hours

• Sleepless in San Diego; five hours

• Black Student Union High School Conference; twenty hours

• University of California African Black Coalition Conference; over two hundred hours

• University of California Student of Color Conference; over one hundred hours

• Mecha High School Conference; ten hours

• Community Law Project; over two hundred hours

• Dare to Dream Conference; ten hours

• University of California San Diego Math Tutor; thirty hours

Relevant Experience

The Village, UCSD Transfer Student Residential Advisor August 2010-June 2012

• Organize, implement, and support required educational and community-building programs.

• Facilitate the development of leadership, conflict management, and interpersonal skills by providing opportunities for residents to plan and implement programs.

• Introduce residents to new cultures, values, and lifestyles by providing challenging activities that lead to a supportive exchange of ideas and experiences, one aspect of which is the co-facilitation of Social Justice Projects.

• Promote a living/learning community, which enhances education in and out of the classroom.

• Initiate, develop, and facilitate regularly scheduled floor/building programs as well as quarterly Area Group Programs to enhance overall student development.

• Maintain objectivity and confidentially in all sensitive matters and with student information.

• Communicate with all residents and staff members in an open, supportive, and constructive manner.

Spaces, UCSD Transfer Student Retention Co-coordinator August 2010- June 2011

• Coordinated the first Transfer Student Pre-Law Conference

• Collaborate with the Transfer Retention Coordinator to develop an informational handbook on academic, financial, social, cultural and political resources for transfer students;

• Create programs to help with the retention of transfer students that provide social, financial, academic, and wellness support;

• Design and promote programs that will help with the general transition from community college to the University;

• Fully engage in activities that facilitate holistic development, which may involve personal and emotional investments beyond job-specific duties;

• Assist with Front Desk coverage and reception;

• Assist with SPACES administrative duties including data entry, photocopying, typing, and customer service;

• Consistently document and evaluate the effectiveness of all activities through the use of the SPACES Shared Drive, Post-Program Report Form, and Participant Database;

• Coordinate a self-initiated project during fall, winter or spring quarter;

• Build and maintain connections with students, staff and faculty members who are allies to SPACES;

• Collaborate with SPACES Staff to promote the SPACES Mission to improve campus climate for all students



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