Network Administrator

Nancy Ryan

Peotone, Illinois *****

[*** ]***-***2

[708]925-6479

********@******.***

Objective

I am an energetic, focused, hard working individual, not afraid of digging in and producing outstanding results. I excel when it comes to utilizing my resources and skills to maximum potential. I have strong computer hardware, software, testing, and research and development skills and am looking for a challenging working environment with an opportunity for growth.

Accreditation

Microsoft Certified Professional

A+ 2006

Dell DCSE and Warranty Parts Direct Certified

Summary of Qualifications

 Antivirus Software: Trend Micro, Symantec and McAfee

 Applications: Microsoft Office Products specifically Word, Excel and PowerPoint, Great Plains, Ghost, VNC and ITDirect

 Backup Software/Hardware: Symantec (Veritas) BackupExec. LTO, DLT, QIC and DAT tape drives, Dell PowerVault Auto Tape Loaders, I365 Off Site Backup, EMC SAN, Dell NAS.

 Databases: SQL 7.0, SQL 2000, Progress

 Email Software Packages: Microsoft Exchange Servers 2000, 2003 and 2007, Dell Email Continuity Services, Outlook, Outlook Web Access and Mozilla Thunderbird

 Internet Related Software: IE and Mozilla Firefox

 PC Operating Systems: NT 4.0 Workstation, Windows 95, 98, 2000, XP and Vista. Including troubleshooting, maintaining, installing, custom configurations and upgrades.

 Smart Phones and PDA’s: Blackjack, Blackberry, Iphone, PalmPilots and PocketPC’s

 Remote Connectivity: Citrix Metaframe/Presentation Server (including ICA Client), PCAnywhere, Microsoft Terminal Services (including RDP client)

 Server Operating Systems: Windows NT, 2000 Server, Server 2003 and Server 2008 Including troubleshooting, maintaining, installing, custom configurations and upgrade.

 Network Appliances: Sonicwall 5060 Pro Firewall, Barracuda Spam Filter and Barracuda Email Archiver.

Professional Experience

Network Administrator

2/2008 – Present, Crete-Monee School District 201-U, Crete, IL

Responsible for the day to day working of a 30 plus server WAN which includes a Metaframe Server Farm, multiple email servers, a variety of servers and domain controllers, NAS, SAN, Firewall, Spam filter, routers and switches. Regular updates and maintenance to a Skyward Progress database server, nightly backups, disaster recovery plans, equipment quotes and project planning.

Computer Technician

7/2007 – 2/2008 Crete-Monee School District 201-U, Crete, IL

Installing, configuring and troubleshooting desktop PC’s, servers, routers, laptops and printers. Configuring Cisco IP phones. Support for all district staff. Maintain a consistent level of quality and quantity of work.

Sr. Hardware Service Tech

1/2001 – 4/2007 Applied Systems, Inc., University Park, IL

I was responsible for the testing and evaluation of all new hardware being considered for sale. Configuring new systems for customers. Software evaluations of new Microsoft and Symantec products being consider for sale. Hardware scalability testing for company products. Second level support for both the systems support teams and on-site installers. Writing technical documentation, setting system configuration standards and checking all system sales orders for accuracy.

Platform Testing Tech

5/2000 - 1/2001 Applied Systems, Inc., University Park, IL

Testing company products on various network software environments. Research and development of new software products being sold. Setting up test environments for other technical departments. Writing Technical documentation.

Hardware Config Tech

11/1997 - 5/2000 Applied Systems, Inc., University Park, IL

Configuring network servers and workstations for customers.

Support Technician

2/1994 - 11/1997 Applied Systems, Inc., University Park, IL

Taking both hardware and software support calls. Maintaining consistent level of quality and quantity of work.

Claims Processor

2/1992 – 2/1994 Travelers Insurance, Matteson, IL

Responsible for processing all medical claims and customer service calls on several accounts.

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