Kate Couch **********@*****.*** 512-***-****
CAREER GOALS
As an experienced Administrator, HR assistant, and writer who enjoys mastering new challenges, I seek to obtain a career in the field of Human Resources or Administration with a company in which I can grow professionally for years to come.
I am results driven, I take serious pride in my work, and take the initiative to tackle the unknown in my daily life. I am constantly taking on new responsibilities for my office due to my resourcefulness and ability to learn quickly. In my spare time I work on my website, ChicGeekDaily.com. I worked for Priceline.com Corporate Headquarters when I was only sixteen as a receptionist and IT assistant; my work ethic has only grown since that time.
MAJOR ACCOMPLISHMENTS & SKILLS
Published submissions with USA Today’s Pop Candy and Salon.com, and contributing writer for The Daily What.
Fluent in both PCs and Macs. Intermediate to Advanced skills in Microsoft Office including Excel, Word, and PowerPoint, FileMakerPro, Adobe including Production Suite, DreamWeaver, GarageBand, WordPress, Facebook, Yammer, LinkedIn, Twitter, Salesforce, Google Docs, Google Sites, and Google Analytics.
Over eight years combined experience in administrative work, over four years experience in budget and account reporting, team building and leading, office protocol, and working under deadlines. Over two years assisting with new hire onboarding, insurance aid, writing internal communications, and content for educational and social media websites.
EXPERIENCE
September 2011 – Present Administrator Mutual Mobile
First point of contact for clientele. On-site coordination for internal and external clients. Administrative support to executives. Handling all travel, including international, as Mutual Mobile is a global company. Managing vendor contracts and negotiation, successfully saving money with research, accuracy, and ingenuity.
Aid in new hire setup, resolving employee needs relating to benefits, payroll, and other human resources issues.
Internal communications writer, requiring strong verbal communication skills, ability to multi-task, and to make confident decisions quickly based on customer and employee needs.
Forecast projected workload to ensure the appropriate distribution of time and resources.
Large scale event and travel coordination for clients and employees while completing tasks in accordance with budgets and schedules, demanding consistent expenditure reporting and attention to detail.
November 2009 – October 2011 Administrative Associate University of Texas Austin
HR coordinator for Post Doctoral candidates and graduate students, proactively assisting with recruiting, obtaining benefits, work visas, payroll enrollment, organizing and maintaining confidential records, explanation of benefits, and other human resources issues, multi-tasking and maintaining sharp attention to detail at all times.
Managed and updated website, creating content and updating event notifications, utilizing positive language to enhance recruitment and University event turnout.
Coordinated workshops and seminars including travel arrangements for visiting artists and groups of the University as well as students and professors, processed invoice payments and reimbursement vouchers, and scheduling.
Managed contracts, accounts receivable, payments to guests and students for events with efficiency and versatility. Processed tuition payments and reimbursements, as well as management of confidential records.
Provided administrative support to division faculty and students including high-volume scheduling and provided biweekly reports showing grant expenditures and available balances as well as end of month reports.
PREVIOUS EXPERIENCE
Prior to working for the University of Texas, I spent two years as the Head Receptionist at an extremely busy Veterinary Clinic in Austin, handling multiple phone lines, insurance claims, private records, and working with non-profit animal rescues. I successfully restructured the way South Congress Vet Clinic organized their patient records, which they continue to use today, handled accounts payable and receivable, and aided the Veterinarian as a personal assistant as well. I managed medical vendor contacts, scheduling, and office structure.
Before moving to Austin I was the Head Substitute Teacher for Scofield Magnet Middle School in Connecticut. Duties included lesson plans for English, Science, and Social Studies classes for students in grades 6 - 8, as well as coordinating after school programs and field trips for students. This required constantly tackling new challenges creating by student needs and changing budgets without fear, immense flexibility, understanding, planning, thorough knowledge of state required structure and educational requirements, ceaseless positive energy, and adhering to strict codes of conduct while making each day surprising and fun through educational innovation and writing.
EDUCATION
August 2003 – June 2006 BA in History, University of Connecticut
AWARDS/GOALS
Dean’s List Fall and Spring of 2005, and of Spring 2006
2007 Departmental Award, University of Connecticut, History Department
Sales Awards in 2006 from both Borders Bookstore and JP Morgan Chase
REFERENCES UPON REQUEST