Customer Service Sales

Govindu T’Rao

#**, *****, **** ******,

Surry, BC V3V 8B7 604-***-**** / 604-***-**** ********@*****.***

Objective: Looking for a position in Customer Service/Sales(Full Time/Part Time)

Highlights of Qualifications

- Solid working experience as Sales/Administration professional.

- Sophisticated and satisfactory customer service skills - able to handle difficult clients in professional manner.

- Proficient in MS Office and many other computer soft-wares.

- Quick learner - able to pick up new computer programs and operation procedures.

- Efficient time management and multi-tasking skills.

- Excellent verbal and written communication skills.

- Enthusiastic with positive attitude - Self-motivated with good ethics.

- Professional, dedicated, reliable & trustworthy.

- Work well independently – strong planning skills & excellent work habits.

- Flexible – always prepared for any schedule of timing as per requirement.

- Excellent interpersonal skills – team player, problem solver & decision maker.

- Work well under pressure without compromising commitment to customer satisfaction.

Work Experience

Dedicated to providing outstanding customer service.

- Ensured customers’ needs were always met.

- Solved customers’ complaints and issues promptly.

- Promoted sales with strong inter-personal skills& technical skills.

- Effectively diffused irate customers, built good rapport and created trust.

- Created positive interaction with customers, colleagues & supervisors.

- Received & processed payments by cash, credit/debit card.

- Responded to customers’ enquiries, recommended products and created goodwill.

- Ensured customers’ needs met timely with excellent time management skills

- Completed tasks on priority basis with strong organizational skills.

- Encouraged team work to accomplish tasks.

- Took timely decisions which resulted in prompt actions.

- Assisted customers with their selections.

Employment History

- Shoppers’ Stop - Large Departmental Store - June 2005 - August 2007

(Chain of shops nation-wide)

Hyderabad, India

- Pantaloons - Large Departmental Store - August 2007 - December 2010

(Chain of shops nation-wide)

Hyderabad, India

- Grocery Stores, Surrey (p/t) - January 2011 - March 2011

- Esso Gas Station, Langley (p/t) - March 2011 – Present

Education

- Bachelors Degree in Commerce

References Available Upon Request

Contact this candidate