Property Manager
Resume:
Janice Callahan
Auburn, ME 04210
Cell: 207-***-****
Email: ***********@*****.***
Education
B.S. - Business Administration
University of Southern Maine
Portland, ME
September 1994 - December 1995
Business Administration, Human Resources Mgmt. and Psychology Courses
Plymouth State College – University of New Hampshire
Plymouth, NH
September 1991 – May 1994
Professional Experience
September 2008
Medical Billing Representative PPMC – Lewiston, ME
Ø Resolve phone and email inquiries from customers, providers, and insurance carriers
Ø Manage AR Lists
Ø Post payments
Ø Post charges
Ø Open and resolve closing accounts
Ø Monitor and track budgets for accuracy as well as profit/loss
Ø Process refunds
February 2001 – June 2008
Property Manager Country Side Management, Inc. – Auburn, ME
Ø Effectively manage three mobile home communities with over 350 units
Ø Regulated and enforced community rules
Ø Upheld state statutes including eviction processes
Ø Reduced the rent delinquency rate from over 10% down to under 5%
Ø Reduced the vacancy rate by 25%
Ø Represented Country Side Management, Inc. in court approvals and evictions
Ø Developed resident services and activity programs for seniors and children
Ø Responsible for the recruitment, training, and management of sales team
Ø Created contract proposals for site and land development
September 1995 – May 2006
Mary Kay Consultant Mary Kay Cosmetics
Ø Established independent cosmetic sales business with a customer base of over 200 clients
Ø Increased individual sales by 40%
Ø Developed sales closing skills
June 1997 – February 2001
Business Rater II Liberty Mutual – Lewiston, ME
Ø Rated and endorsed commercial property and liability policies
Ø Reviewed policies for compliance with state regulations
Ø Prepared annual and mid-term policy audits and billings
Ø Trained employees in general liability policy production procedures
Other Experience
July 2009 – January 2010
Wait Staff Village Inn Restaurant- Auburn, ME
June 2008 – September 2008
Wait Staff Davinci’s Restaurant – Lewiston, ME
December 2005 – October 2009
Aerobics Instructor Health Club & Spa – Lewiston, ME
June 2003 – May 2005
Aerobics Instructor Central Maine Athletic Center – Lewiston, ME
Professional Development
Ø Lewiston-Auburn Fair Housing Conference, 2007
Ø Maine State Housing Authority Service Coordinator Training, 2003
Ø Aerobics and Fitness Association of America (AFAA) Primary Certification, 2003-present
Ø AFAA Personal Trainer Certification, 2005-present
Ø MS Walk Committee, 2003
Ø Dallas Seminar for Mary Kay, 1996
Ø Mary Kay Career Conference, 1996-2003
Ø Insurance Training Coordinator. Wausau, WI, 2001
Ø CPR Certification, 2003-2010
Ø First School of Real Estate, Inc., August 2005
References
As requested
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