Customer Service Real Estate
Resume:
Gwendolyn M. Durant
Mansfield, Tx 76063
***************@***.***
Objective
Desire a challenging position with a quality orientated organization whose future and growth will utilize my experience and ability in school portraiture.
Qualifications
Accounts Payable with over 9 years experience. Expertise includes providing quality customer service to businesses nation wide. People-oriented, dependable, hard worker, loyal and honest are major characteristics that go along with having me as your employee.
Education
H.S. diploma, 2-3 years of college,
Essentials of Project Management – Certificate / Villanova University
Mastering Project Management – Certificate / Villanova University
Work Experience:
Currently – Self-employed as a photographer since 9/2007. – present.
Worked as a photographer while employed for Verizon/GTE Communications
Verizon/GTE Communications/Corporate Real Estate / 1998 - 2007
Responsibilities consist of ensuring all utility payments for Verizon’s real estate properties were paid on a monthly basis. Worked daily with property managers to get new accounts set up according to federal guidelines. Talked to vendors about utility accounts to ensure utilities were not disconnected. Maintained exceptional customer service skills.
Methodist Medical Center of Dallas / 1992 – 1994 Admitting Clerk – Registered patients in the ER.
American Express / 1988 – 1992 Initial Processing Analyst – Handled incoming correspondence, cancelled accounts, data entry and opened mail
National Procession Company of Texas / 1985 – 1988 – Data entry
Braniff Airlines / 1980-1985
Answered over 100 plus inbound calls with speed and accuracy daily
Assisted customer regarding airline reservations, schedules and pricing.
Provided strong and friendly customer service while executing a well-thought out decision to help customers needing reservations
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