Customer Service Representative

Del’Thrice Atkins

***** ******** **** **.

Houston, TX 77073

Phone:832-***-****

************@*****.*** or **********@*****.***

Objective: To obtain a secure position in customer service with a company where I can utilize previous experience and skills to meet business objectives and support commitments to customer service, employee development, and continuous improvement.

Education:

Lone Star College-Major: Social Worker/Administration- January 2010- Current

Work Experience:

Dental Care Facility/Receptionist/Houston, TX/ October 2010- Current

Scheduling appointments, faxing, printing, maintaining decorum in the lobby, keeping a check on the visitors, answering visitor inquiries about the company, directing visitors to appropriate contacts, sorting mail, answering incoming calls, and arranging appointments for guests to meet with company staff. Also assist the company with payroll, bookkeeping, and collections.

W&W Enterprises/ Customer Service Representative/ May 2008-August 2010

maintained customer files, communicated with customers via phone, email, mail or personally, operated switchboards, office equipment such as copiers and fax machines, monitored customer account details for non payments, delayed payments and other irregularities. Relieved receptionist when needed.

Job Skills:

Communications Skills (listening, verbal, written)

Computer/Technical Literacy (Microsoft word, powerpoint,outlook,exel,dataentry and etc.)

Flexibility/Adaptability/Managing Multiple Priorities

Multicultural Sensitivity/Awareness

Planning/Organizing

Teamwork

Positive Attitude/Motivation/Energy/Passion

References Given Upon Request

Contact this candidate