LUCIANCE HARPER
**** ******* ***** *********, ** 21229 443-***-**** urryg3@r.postjobfree.com
CAREER NOTE
My goal is to establish employment with a company in which I offer my best time, talents
and treasures, in being an employee of valued earning. To employ my affirmative customer service,
leadership, linguistics, quality assurance, as well as managerial skills at an established organization in
A stable environment that offers increased financial gain and job security.
EDUCATION AND CERTIFICATIONS
Paul Laurence Dunbar Senior High School – 1400 Orleans Street, Baltimore, MD
Diploma Received June 1993 – Major - Business
Community College of Baltimore County – 800 South Rolling Road, Baltimore, MD
Associated Degree – Business Administration – December 2010
VOLUNTEER AND NON-PAY PROFESSIONAL EXPERIENCE
CALLAWAY ELEMENTARY SCHOOL 3701 Fernhill Avenue, Baltimore, MD – 410-***-****
Volunteer my time, talents and treasures on my days off during the in-session school year. I assist the Pre-K and Kindergarten Teachers (who is my Aunt) with – support and assistance of children in learning class material; provide instructional and clerical support to teachers; help with arrival, dismissal, as well as lunch time duties.
BELLE FAIR HOME DAYCARE CENTER 4102 Belle Avenue, Baltimore, MD
This Day-Care and Before/After Care in home business was owned and operated, Nancy Fair from 1982 – 2003. I assisted Mrs. Fair with the day-to-day operations of the arrival of the Before Care and infant-toddler children in the center. I helped her to establish a computer based program where she could track the status of her enrollments, provide detailed printed bills to her clients, and could draft and print her lesson plans for before and after care aged children. I assisted her with infant care, i.e., feeding duties, diaper changes, nap-time hour. During after-care, I assisted with the older children’s snack time and homework preparation. I also volunteered my services in tutoring the school aged children on use of the computer and Microsoft Applications. I volunteered my services up and until the death of the owner, Mrs. Fair in June 2009.
COMMUNITY OUTREACH AND VOLUNTEER SERVICES
• 2008-Present Volunteer Political Campaigns for community leaders
• 2005 – 2007 Volunteer at The Ronald McDonald House (Food Services Area)
• 2007 – 2008 Volunteer at Stella Maris Hospice Care (End of life Unit)
• 2004 – 2007 Volunteered at Superior Adult Day Care – Call Ctr– Verified Ins
PROFESSIONAL SKILLS
• 2007 MICROSOFT OFFICE APPLICATIONS – Word, Excel, Access, PowerPoint, Publisher
• Cognitive Linguistics, i.e. grammar, spelling, sentence structure
• Logistical Skills, i.e., planning, preparing and implementing and follow-through
• Statistical data analysis, billing receivables and account management
PROFESSIONAL EXPERIENCE
KELLY SERVICES – 1 North Charles Street, Baltimore, MD
Digital Tech Scanner / Office Assistant May ‘10 - Present
Responsible for the daily processing of customer accounts and source documents; review charge documents for accuracy; correct all errors detected and enter any missing data; perform basic clerical duties, i.e., telephone, computer entries, filing, usage of all Microsoft Applications.
CDS EVENT AND WEDDING PLANNERS- 34 St. Georgia Drive, Hanover, PA
Events Manager February ’02 - Present
Responsible for coordinating and managing all Maryland based events and/or weddings. Company headquartered in Hanover, PA and licensed for both Maryland and PA events. Provide white glove services to clients for services ranging from birthday parties, retirement parties, corporate events and weddings. Work one-on-one with the clients on the day of the event to ensure professionalism is offered by staff and the event is managed in a timely manner according to contractual agreement. Obtain and satisfy client’s financial responsibilities 14 days prior to event and post all payments in computerized database; make drop deposit of all checks to bank deposit box.
COMMUNITY COLLEGE OF BALTIMORE COUNTY 800 S. Rolling Road, Catonsville, MD
Office Assistant April ‘03 – June ‘05
Responsibilities include coordinating travel arrangements for staff, maintained databases, scheduled meetings, prepared packages for student athletes, and tracked student participation in workshops and developmental plans, helped with team-building skills, monitored and developed goals and objectives for potential students.
MARYLAND DEPARMENT OF HUMAN RESORCES 311 W. Saratoga Street, Baltimore, MD
Administrative Assist. August ’09-September ‘02
Responsibilities included oversight of the procurement, allocation and distribution areas. Served as liaison between departments and operating units; prepared travel coordination, event management and itineraries for managerial staff; and functioned in a management role in absence of managerial staff.
PROFESSIONAL REFERENCES
• Ms. Julia L. LeSane – Teacher / Calloway Elementary School
3629 Coronado Road, Baltimore, Maryland 21244 / 410-***-****
• Mrs. Carla Sewell – Owner/Operator CDS Event and Wedding Planners, LLC
34 St. Georgia Drive, Hanover, Pennsylvania 17331 / 717-***-**** 717-***-****