Human Resources Resource
Resume:
DEBBIE L. SHOTWELL, CCP
**************@*****.***
Pleasanton, California 94566
PROFILE
Dynamic Senior Human Resources Executive with domestic and international experience in technology, healthcare, security, and real estate industries. Recognized for transforming chaos into high performing, well organized, results driven organizations while keeping the fun in functioning. Known as a strategic business partner and team player who is approachable, open, positive, consultative, and collaborative. Demonstrated excellence in leadership, communications, negotiations, problem solving, and analytical thinking. Equally comfortable with boards of directors and hourly employees. Extensive experience in mergers and acquisitions.
KEY COMPETENCIES
Strategic Planning Compensation, Benefits/HRIS Leadership Development
Mergers and Acquisitions Organizational Development Employee Relations
Talent Acquisition/Management Change Management Succession Planning
Executive Coaching Training and Development Legal Compliance
PROFESSIONAL EXPERIENCE
PACIFIC PULMONARY SERVICES, Novato, California 2008-2011
Vice President, Human Resources
Reporting directly to the CEO of a privately-held health services organization that provides oxygen and sleep therapy services to patients. Responsible for internal communications while supporting over 1,600 employees with over 140 offices throughout the United States. Managed a staff of 17 and a $3 million dollar budget.
Successfully managed the due diligence and integration of Associated Health Care Systems into the company.
Successfully built centralized customer care operations in Lexington, Kentucky.
Designed a HR Strategic plan in alignment with the organization’s three-year plan.
Implemented a talent acquisitions strategy that resulted in hiring over 800 new associates. Reduced the time to fill from 70 to 28 days. Reduced cost per hire by 30%. Annualized turnover reduced by 10%.
Developed and implemented a communication strategy to improve employee engagement, internal communications, and organizational culture of the company.
Implemented ADP HRIS system, including Employee Self Serve and Managers Self Serve.
Implemented Success Factors on-line performance management system; increased performance feedback over 50%.
Reduced medical expense by $900,000 a year by converting to a self-insurance program.
Designed a talent management strategy that included performance management, goal setting, and succession planning.
Responsible for the design of the President’s Club for 2010 and 2011 with a $300,000 budget.
TALEO CORPORATION, Dublin, California 2005 - 2008
Group Vice President People and Talent/Administration
Reporting to the CEO, managed world-wide human resources, payroll, facilities, and travel function as well as the talent acquisition of over 500 new employees. Managed the pre-post IPO employee communications. Implemented an annual culture survey with feedback sessions and department goal setting. Developed staff and executive compensation and benefits programs redesigns with recommendations made to Board of Directors. Directed the corporate office move from San Francisco to Dublin. Transitioned finance and payroll functions from Quebec to U.S. Managed a staff of eight HR professionals with a $1 million budget.
Successfully completed and integrated three acquisitions.
Assisted product development group with the design of the Taleo performance management system.
Reduced benefits spend by a $1 million a year.
Improved employee communication by implementing quarterly all-hands meetings and monthly executive communications newsletters. Reduced employee turnover by 12%. HR, Payroll, and Facilities had the highest employee satisfaction in the company.
Developed the HR department’s strategy, HR metrics, and scorecards that aligned with the organizational strategy.
Designed and developed domestic and international benefits and compensation programs, including executive compensation. Implemented a fully integrated HRIS/Payroll system.
Successfully implemented Situational Leadership II throughout the company. Leadership scores increased 10%.
Successfully recruited over 500 employees into the company, while reducing recruitment costs by 20%.
Improved employee engagement by 10% by implementing employee recognition and reward programs.
DEBBIE L. SHOTWELL, CCP Page 2 of 3
PEOPLESOFT, INC., Pleasanton, California 2001 - 2005
Vice President Global Human Resource Services 2003 - 2005
With the acquisition of JD Edwards, PeopleSoft was responsible for integrating 5,000 plus employees in record speed. Human Resources were responsible for the selection process and assisting managers in determining which employees would stay or leave the newly-created PeopleSoft organization. I was selected for a new position within the new company as Vice President, Global Human Resource Services, managing total staff of 40, including global payroll/global employee relations, benefits, and compensation.
Created an innovative HR Service Center. Responded to employee benefits, payroll, employee relations calls, and integration calls for the Oracle/PeopleSoft acquisition.
Using PeopleSoft software, launched a contingent workforce tracking system that the product and development group used.
Managed EEO/affirmative action, global human resource operations/systems and human resource service center, benefits and compensation administration, relocation, and immigration.
Managed the reduction in force of 1,000 employees in 30 days. Ensured that the 200+ transition employees received appropriate notification. There was no negative impact to the company as a result of these reductions.
Senior Director, Human Resources Americas 2002 - 2003
Responsible for providing comprehensive human resources support for Sales/Consulting and Global Infrastructure organizations for 4,000+ domestic/international employees. Reported directly to the Worldwide Vice President, Human Resources. Responsible for 7 Regional Human Resource Directors and total staff of 22.
Partnered with client management and EVP/VP level executives to identify organizational issues, and developed strategies to address needs and implemented supporting initiatives.
Participated in the development and delivery of training programs.
Assisted in the facilitation of all-hands quarterly meetings. Provided consultative support in the areas of performance management, organizational development, talent review, and organizational assessment.
Managed investigations and addressed issues related to discrimination and harassment.
Partnered with staffing organization to ensure that PeopleSoft Consulting and Sales met talent acquisition targets.
Partnered with Products/Consulting division to build an off-shore consulting and development division in India.
Served as consultant to executive management team, ensuring smooth implementation of HR policies and programs.
Ensured that compensation plans were designed to achieve strategic business objectives.
Director, Human Resources Americas 2001
Provided responsive, value-added HR consultative support to Americas Sales organization for 1,000+ employees.
Partnered with Organizational Development Department on the succession plans for the Sales organization. Ensured that top talent participated in a 360-degree evaluation process.
Facilitated management development efforts and the creation of individual action plans.
Successfully completed the acquisition of SkillsVillage. Completed due diligence and ensured that the company was fully integrated into PeopleSoft. Received an A-rating on human resources participation in the acquisition process.
Developed merger and acquisition template for future use within PeopleSoft.
Conducted investigations and addressed issues related to discrimination, harassment, performance, and other employment related-issues.
Served as consultant to executive management team, ensuring smooth implementation of HR policies and programs.
AMERICAN PROTECTIVE SERVICES, Oakland, California 1999 - 2000
Vice President, Human Resources
Reported directly to the CEO. Accountable for all HR functional areas for 18,000 domestic employees. Responsible for 7 Directors and total staff of 25 in all human resources functions, including compensation, benefits, (HRIS), corporate communications, alternative dispute resolution (ADR), and EEO/affirmative action program.
Managed all investigations and addressed issues related to discrimination, harassment, performance, and other employment-related issues.
Instituted a “best practice” model for Pinkertons Inc. during the merger process, which was used for both acquisitions of APS and First Security Inc.
Managed the spin-off of the company’s ISPA international subsidiary as an independent company during the acquisition by Pinkertons Inc.
Played key role in managing the acquisition by Pinkertons Inc. and the merger integration process. Established employee retention and a severance plan that included “stay bonuses” severance pay benefits, resulting in a smooth transition to new ownership and management with no disruption in operations and retention of key employees throughout transition period. Designed outplacement programs for terminating employees.
Designed and developed an online job application process to facilitate the recruitment of personnel and tracking of EEO/AAP for corporate office, 5 regional offices, and 83 branches.
DEBBIE L. SHOTWELL, CCP Page 3 of 3
AVALONBAY COMMUNITIES, INC., San Jose, California 1995 - 1999
Senior Vice President Human Resources/Administration
Reported to the CEO of this publicly-held Real Estate Investment Trust (REIT) that developed, redeveloped, acquired, and managed 138 high-quality apartment communities in 16 states with 40,219 units. Responsibilities included all human resources functions, strategic planning, mergers and acquisitions, facilities management, and relocations with a staff of 30 and 9 direct reports.
Ensured that that the merger of Avalon and Bay Apartment Communities created a new unified corporate culture with a fully functional Human Resources department established in company locations in six months after the merger.
In a high turnover industry, through the establishment of new policies and procedures, employee turnover was reduced from 65% to 19% within 24 months.
Designed and developed a continuous learning program for all employees.
Ensured that the company had a progressive employee handbook, new employee orientation program, and an executive and senior management succession planning program.
Designed and developed all compensation programs, including executive compensation plans. Prepared all compensation committee packages and presented to the Board of Directors.
PACIFICARE HEALTH SYSTEMS, INC., Cypress, California 1987 - 1995
Director Compensation, Benefits & HRIS
Reported to the Senior Vice President, Human Resources of a leading managed healthcare services company. Responsible for compensation, benefits, HRIS, payroll, and workers’ compensation. Managed a team of eight direct reports.
Designed and developed wage and salary programs, including executive compensation incentive plans to support strategic plan.
Selected, designed, and implemented PeopleSoft HRIS; designed and developed flexible benefits programs as well as policies and programs to enhance the corporate culture and achieve employee retention.
Reduced workers’ compensation expenses by $250,000 per year through the implementation of new safety programs.
Ensured that payroll was processed company-wide on a timely basis.
ADDITIONAL HUMAN RESOURCE EXPERIENCE
SUTTER HEALTH SYSTEM 1985 - 1987
Compensation Analyst
INTEL CORPORATION 1984 - 1985
Human Resource Administrator/Relocation Specialist
EDUCATION
B.S., Sacramento State University, Sacramento, California
Major: Human Resource Management; Minor: Communications
PROFESSIONAL AFFILIATIONS
Society Human Resources Management, 1993 - Present
SafetyNet Board Member - Grants to PeopleSoft employees
Pleasanton Partners in Education - Board Member since 2003 - 2011
Board President, 2007 - 2009
National Association for Professional Women 2011
Woman of the Year - 2011
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