Attn: Loss Prevention Professional

Ronell Franklin *** W***st Apt *C, New York, NY **026

***********@*****.*** • 347-***-****

PROFESSIONAL SUMMARY

Dedicated, proactive loss prevention and security professional with extensive experience recruiting, training, and motivating teams. Excellent communication, motivational, interpersonal, and presentation skills. Outstanding leader with a firm but fair attitude and a reputation for honesty, integrity, and loyalty. Proficiencies include:

Identification of asset protection risks and initiatives

Leading training workshops and new hire orientations to help promote LP Awareness to store associates

Implementing shortage reduction programs

Training and supervision of over 55 Loss Prevention Agents and Guards

Ensuring associate compliance with shoplifting apprehension policies

Have contributed to 15 recoveries in merchandise as well as undercover work resulting in 5 external apprehensions, 1 internal case and 3 internal leads in a 6 month period at Abercrombie and Fitch 5th Ave

Have helped reduce overall shrink level from -.91% to -.68% which is above the set goal of below a -0.5%

Completing operational audits on a routine basis

Have helped with over 250 external apprehensions for Century 21 Dept Stores, as well as contributing to over 100 apprehensions in personal statistics helping cut shrink levels in half

Proactively monitoring controls and conducting surveillance to identify and investigate associate dishonesty

Conducting investigations and interviews for inventory, cash loss, and violations of policy

Ensuring compliance to physical security standards (security systems, cameras, perimeter alarms, locks, doors, etc.)

EMPLOYMENT HISTORY

Loss Prevention Agent Abercrombie and Fitch; 5th Avenue, Flagship, New York, NY 2008 to Present

Identified and analyzed asset protection risks in order to eliminate or minimize company losses. Conducted associate clothing audits to help minimize internal loss. Maintained cameras and surveillance of store to prevent internal and external theft. Worked undercover on sales floor to help observe and minimize opportunities of external theft. Conducted training workshops and new hire orientations to promote LP Awareness

Senior Loss Prevention Guard Century 21 Department Stores; Flagship; New York, NY 2006 to 2008

Issued and reviewed store documentation in accordance to Century 21's security policies regarding return slips, voids, etc. Apprehended shoplifters and assisted LP Managers. Assisted LPM's supervise and handle various situations through Crisis Management

Community Safety Officer Fifth Avenue Business Improvement District; New York, NY 2006

Maintained security of designated area to ensure no outside interference with local businesses. Reported any unusual activity or complications such as illegal vendors and fire hazards immediately.

Loader/Customer Service Lowe’s Home Improvement; Brooklyn, NY 2004 to 2005

Assisted customers in finding products and loading heavy merchandise onto vehicles. Handled and retrieved customer special orders.

Criminal Justice Center Red Hook Youth Court; Brooklyn, NY 2001 to 2002

Served as Judge, Bailiff, Youth Advocate, Community Advocate, and member of the Jury. Evaluated Misdemeanor crimes of delinquents and assigned sanctions such as anger management, community service, and letters of apology.

EDUCATION

Access Careers-Skills and Training Institute-Brooklyn, NY Anti-Terrorism, Fire Guard, and Loss Prevention Certificates, New York State Security Guard License, and Computer Skills Training Course, Loss Prevention Comprehensive Training Course, Use Of Force Training Course

A.A.; Liberal Arts Kingsborough Community College-CUNY, Brooklyn, NY (anticipated) 2010

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