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Sales Manager

Surrey, British Columbia, Canada
80 K Annually
March 04, 2011

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I would like to work as a pharmacist in a challenging environment where hard and innovative work is appreciated and where I can contribute my knowledge and experience to a pharmacy team, serving the needs of customers from diverse cultures.

Executive Summary

A registered pharmacist with 13 years of Marketing, Medical and sales effectiveness experiences in pharmaceutical business in different regions of the world.

Leadership experience has been enhanced with additional professional development in: Employee Interviewing and Counselling, Essential Management Workshop, New Manager's Program, Business Administration Diploma as well as a Master in Business Administration from UK.

International experience has been enriched through working in more than 11 countries with different market settings and diverse cultures as well as my active participation in sales effectiveness projects covering different geographical areas including Argentina, Algeria, Jordan, Saudi Arabia and Iran.

Job Qualifications

People management and development for more than 10 years.

Sound educational Background in Pharmaceutical as well as Business studies with the continuous aim to improve.

Business analysis, monitor and evaluate the performance and development of the Sales figures against the previous year as well as competitors.

Excellent oral and written communication skills with a proven ability to gather appropriate information consolidate statistical facts and provide a written analysis of data.

Sound linguistic skills with the ability to communicate in 4 different languages; English, French, Arabic and Farsi.

Ability to work as a team player and have a team approach.

Outstanding experience in training skills for different levels including pharmacists.

Implements effective operational management practices and applies professional standards.

Exceeds performance standards; able to perform multiple tasks accurately.

Summary of Experience

Novo Nordisk, Tehran/Iran June09 – March11

Marketing, Medical and Sales Effectiveness Director

I am currently responsible for setting and implementing the Marketing and medical strategies for the diabetes unit in Novo Nordisk Pars with a team of a marketing manager and medical manager reporting directly to me. I am also responsible for initiating projects in order to assess the organisational competitiveness in relation to sales effectiveness guidelines with a sales effectiveness coordinator reporting also directly to me.

Drugstore Pharmacy, BC/Canada March09 – June09 Internship Program

Responsibilities include

• Assisting the pharmacist in taking verbal prescriptions and writing exact prescriptions; counsel patients on prescription and over the counter medications.

• Help in the counselling of customers in person and over the phone regarding proper drug usage and recommend OTC products

• Maintain computerized patient profiles, outpatient pharmacy services, drug interaction screening and monitoring with the pharmacist

• Ensure proper maintenance of pharmacy inventory control

• Provide some drug information services to physicians, nurses and other staff.

Novo Nordisk, Athens/Greece September08 – March09

Marketing project manager

I was responsible for starting and managing different projects in the region of Africa and the gulf. The projects scopes were covering different aspect of ways to increase the efficacy in the current settings. My role was to build and manage a cross functional teams from the local affiliates to reach the project goals in the right time and on budget.

Novo Nordisk, Dubai/ UAE 2007 – September08

Haematology Business Unit Director

I was the director of a haematology Business unit covering 7 countries in the Arabic Gulf including Saudi Arabia, UAE, Kuwait, Qatar, Oman, Bahrain and Yemen. I had both marketing as well as sales people reporting to me. My role was to set the strategic directions for the unit and to motivate and lead the people to establish and increase the Market Share of Factor 7a in the haemophilia market in these countries.

Novo Nordisk, Riyadh, Saudi Arabia 2003 - 2007

Regional Sales Manager

I was the head of the sales department in the Central region of Saudi Arabia with 8 people reporting to me. My role was to provide guidance, coaching and support for my team to establish and increase the MS of our insulin in the Diabetes market.

Novo Nordisk, Riyadh, Saudi Arabia 2000 - 2003

Institution Sales Supervisor

I was responsible for the institutions sector in the central region of Saudi Arabia with 2 people reporting to me. My role was to secure tenders, enlist new drugs and upgrade prices

Novo Nordisk, Riyadh, Saudi Arabia 1997 - 2000

Medical Representative

I was responsible for the Key accounts in both private and institutions in the central area. My role was to follow the company's strategy and negotiate for the best deals.

Abir Pharmacy, Amman, Jordan 1995 - 1997

Cheif Pharmacist

I was responsible for dispensing prescriptions and counselling patients about OTC products, I was also responsible for ordering and inventory management.


B.S., Pharmacy 1995

Jordan University of Science and Technology, Irbid, Jordan - Bachelor Degree in Pharmaceutical science

M.B.A. 2004

Edinburgh Business School, Edinburgh, UK - Master in Business Administration with a special focus on Marketing

MBA Diploma, 2005 Alba University, Athens, A mini MBA Course Tailored to pharmaceutical market needs

Canadian Board in Pharmacy, 2009 Currently a registered pharmacist in BC, Canada


Name of training Name of Training company Place Year

Market access training Partners in Training Zurich 2010

Physician Partnership program “Train the trainer” Innovara Istanbul 2010

Global Marketing Academy for excellence Partners in Training Istanbul 2010

Sales Effectiveness advanced training Partners in Training Zurich 2010

Leadership development training Partners in Training Brussels 2009

New Manager's Role Partners in Training Copenhagen 2008

Essential Management and Leadership Henley university Henley, UK 2006

Language & IT

Write and speak English fluently

Arabic as mother tongue

Understand and speak French at a moderate level

Farsi at conversation level if languages are brushed up

Super-user of PC at user level

Microsoft Office, Internet, databases etc

Personal Qualities

Live the values, high drive, oriented towards results, focus on people, good business understanding, strategic mindset, efficient & structured, and particular strong at delegating and aligning, developing, and motivating teams

Age 38 years. Born in 1972 in Amman, Jordan

Spare-Time Occupations

Married with 2 small children, friends, fitness, running, traveling, football

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