IT

ANDREW DENNIS STICKEL ***** CR **, WAKARUSA

IN, *6573

******************@*****.***

CELL574-***-****

OBJECTIVE

Information Technology Graduate with a Bachelors degree in System Security seeking a position in Information Technology Field requiring strong hardware and software skills in computer repair, troubleshooting, networking, and security. Excellent customer service skills, with limited supervision, alone, or in a group.

EDUCATION

Westwood College Graduated October 2010

System Security, Bachelor of Science Information Technology GPA 3.8/4.0

Studies focused on Networking, IT project management, Security, Technical planning, and Disaster Recovery. Created Security policy, Disaster Recovery Plan, Security Audit, and Web page.

Achieved Dean’s List multiple terms 2007-2010

Achieved President’s List multiple terms 2009-2010

EXPERIENCE

System Administrator, www.praxisstrategiesandsolutions.com April 2011 – Present

Praxis Strategies and Solutions, Inc. South Bend, Indiana

When I joined Praxis they had just expanded and were moving into new office space where I designed and setup their network. I’m currently their network administrator for workstations, server, IP phones, printers, printer/fax/scanners, routers, and switches. As system administrator, I also research new technology and implement technologies that will better protect employees/employer/equipment, and improve productivity. I wrote and implemented a security policy, risk assessment, and a disaster recovery plan. I created and update (webmaster) Praxis’ first website.

• Proposals • Brochures

• Instruction Manual • Work with limited or no budget

• 3D barcode (QR)

Volunteer; Offer my IT skills to Stickel’s Bookkeeping and Tax Service Since 2008

• RAM upgrade • Configure LAN/Wireless Network

• Consultant for technology upgrade

Technical/Skills

Servers and Workstations

Routers and Switches

RAM Upgrade

Desktops and Laptops

Printers/Scanners/Fax Machine

Network Architect

Active Directory

Microsoft Office:

Powerpoint, Access, Excel, Word, Publisher, and Microsoft Projects

Windows

98/XP/2000/Vista

Windows 7

Windows Server 2003

Red Hat Linux

Unix

HTML/PHP

Adobe: Photoshop, Illustrator, Firework, InDesign, Flash, and Dreamweaver

Related Coursework

Project Management

Microsoft Access

LAN Security

A+Guide to Hardware

Internet Security

Securing Business Applications

Cisco Systems

VMware

Risk Assessment

Security Policy

Computer Forensics Analysis

Pre IT EMPLOYMENT

Millwork Sales Specialist (April 2007- August 2008)

Lowe’s Lafayette, IN

Hard Line Lead/Manager/Electronic Sales (May 2006-March2007)

Sears Lafayette, IN

Open or close manager with a key and pass code for alarm

Responsible for daily MOD & CSM duties

Managed Tools, Lawn and Garden, Exercise Equipment, Electrical, and Seasonal

Set up displays from a plan-o-gram

Performed overrides and approvals

Ordered replenishment for stock

Detailer/Cashier/Face-to-Face Sales Person (June 2005-May2006)

Drive & Shine Mishawaka, IN

Managed the lobby and customer service needs

Resolved customer complaints

Received employee of the month three times

Floated between multiple departments

Builder/Framer (May 2004-June2005)

Hart Housing/Forrest River Wakarusa, IN

Built internal walls for manufactured homes from blue prints

Singlehandedly performed a three man job

Repaired damaged drywall

Maintained inventory

Woodshop Supervisor (June 2003-May 2004)

Godfrey Marine Elkhart, IN

Managed and supervised the woodshop

Supplied in-house and out-of-state plants with production materials

Maintained production schedule to insure on-time delivery

Ordered and maintained inventory

Prepared for internal and external audits

Self-Employed (December 2001- August 2003)

Spot-Free Power Wash Nappanee, IN

Started and maintained business during high school

Created estimates and invoices using Quicken financial software

Maintained equipment and supplies

Promoted the business and scheduled appointments

Door to door sales

Detailer/Power Washer/Maintenance (March 2000-December 2001)

Uptown Auto/Uptown Power Wash Nappanee, IN

Was a key holder in the company

Detailed customer vehicles and maintained business vehicles

Power washed car lots, houses, and industrial

Trained new employees

Door to door sales

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