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Customer Service Medical

Location:
United States
Posted:
August 13, 2012

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Resume:

Donna Wilkins

*** ****** *****

Toledo, Ohio *****

Phone: 419-***-****

Cell: none

E-Mail: uqw0bn@r.postjobfree.com

Summary

I am a dependable, loyal transcriptionist with 12 years experience as a court reporter. Customer service is my forte. My typing skills are excellent at 90 wpm with three or fewer errors. All of my work is always audio proofread, which is important for an excellent finished product.

I am dedicated to producing the finished product on time with no excuses, and I am also not afraid to do any research that is needed to achieve the highest level of accuracy. Previous experience with medical transcription, which is my specialty, along with legal knowledge, also give me an advantage for difficult cases.

I use Gearplayer 4 transcription software, along with a foot pedal, and Microsoft Word 2010. Good communication is the key to a great finished product, completed the way the customer needs it.

Highlights

customer service

excellent communication

typing 90 WPM

research

meets deadlines

medical terminology

audio proofreading

Gearplayer 4, with foot pedal

grammar/spelling

English language

meets/exceeds goals

Microsoft Office

accurate transcripts

dedicated

Accomplishments

Having been a court reporter for 12 years, I have extensive experience in all areas of transcription. Medical transcription is one of my specialties. I have also done school board hearings, interviews for book development, marketing interviews, workerman's compensation hearings, legal proceedings, musical interviews, Australian accents, British accents, Canadian accents, and Middle East Accents.

I have taken many college courses in English, writing, typing, transcription,

grammar, office procedures, customer service, medical terminology, anatomy, pharmacology, and document preparation, just to name a few.

Education

2002 St. Petersburg College St. Petersburg, Florida

Associate in Science in Veterinary Technology Veterinary Technology

Graduated with honors.

1981 Tamps College Tampa, Florida

Associate in Science in Court Reporting Court Reporting

Graduated Suma Cum Laude.

Work History

March 2011 to Current

Elance Toledo, Ohio

Transcriptionist

September 2011 to March 2012

self-employed Toledo , Ohio

Freelance Transcriptionist

October 2010 to August 2011

Fuelmart Perrysburg, Ohio

Cashier

March 1996 to October 2010

Westside Animal Clinic Spring Hill, Florida

Veterinary Technician

August 1982 to April 1994

Joy Hayes Court Reporting Brooksville, Florida

Court Reporter

References

James K. Hicks, DVM

Westside Animal Clinic Owner

Office: 352-***-****

Cindy Warncke

friend and senior employee at Westside Animal Clinic

Home: 352-***-****

Cell: 352-***-****

Garry Gierlicz

friend

561-***-****

Cheryl VanGyzen

friend

727-***-****

Interests

computer

crocheting/knitting

reading

walking in the metroparks

camping

swimming



Contact this candidate