Customer Service Administrative Assistant

Brandi Holmes

*** ******* **. ***********, ** ***57

******.********@*****.*** • Cell: 631-***-****

Summary of Qualifications

• Passionate about PR & Advertising. Willing to work hard to gain a position in desired field and to contribute to a business’ success expanding reach, increasing personnel or creating impact.

• Diligent, hard working and driven; acquired BA degree in 3 years while maintaining high GPA and working P/T.

• Excellent communication skills ranging from small group communication to working with actual clients.

• Extensive experience in customer service and administrative office work.

• Possess strong writing skills, organizational skills and computer skills.

• Often positioned as the leader of projects, campaigns and presentations.

Education

University of Hartford, Hartford, CT………………………………………………………………………………….December, 2010

Bachelor of Arts in Communications. Emphasis in Public Relations & Advertising/ GPA 3.45

Study Abroad: University College Dublin, Dublin, Ireland (9/10-12/10)

Relevant Coursework: PR Campaigns, PR Cases, Copywrite and Layout, Interpersonal Comm., Research Methods, Organizational Comm., Writing for the Media, Comm. Theory, etc.

Internship

Consumer Public Relations Intern (Paid)

M Booth PR, New York, NY………………………………………………………………………………… February 13, 2012-present

I worked full time with the consumer team on the Country Crock and Dyson Vacuum accounts. I created media lists, aided with event planning and implementation for an editor event and updated all U.S daily coverage for Dyson. I scheduled meetings, created swag bags for event attendees as well as participating bloggers and created recommendation reports.

Social Media Intern/PR (Unpaid)

Campus Socialite Media, East Meadow, NY………………………………………………………………….January 2011-May 2011

Utilized different social media outlets in order to publicize events, campaigns and clients. Aided in the creation, publication and fulfillment of the first annual Campus Socialite Awards. Contributed to branding the company, gaining substantial reach in audience and documenting growth.

Employment History

Event Coordinator

Mid City Lanes, Rock’N Bowl, New Orleans, LA…………………………………………………November 2011-February 2012

Scheduled events, parties, fundraisers, weddings, etc. at the Rock’N Bowl. Duties included answering phones, basic receptionist duties, creating contracts and assuring events are carried out as contracted.

Administrative Assistant

L.K Comstock, Farmingdale, NY…………………………………………………………………………...June 2011-September 2011

Worked with the Administrative Assistant to the Superintendant of an electrical contracting company. Established a new filing system, carried out termination reports, furlough reports, attendance records and helped plan and carry out company events.

Server

Dave & Buster’s, Farmingdale, NY…………………………………………………………..…………….January 2011-August 2011

Worked full time server to help offset educational expenses.

Sales Associate

JCrew Retail, Farmington, CT & Garden City, NY…………………………………………………………September 2008-June 2010

Worked part time while I was earning my Bachelor’s Degree.

Receptionist/Admin

Automatic Builder/Horizons Marketing, Massapequa, NY…………………...................................May 2007- September 2008

Responsibilities included answering the phones, mailing and filing for this network marketing company. In addition, I handled all cancellations, answered support tickets and maintained the office.

Skills & Awards

• Member of the National Communications Honors Society (Lambda Pi Eta)

• Research project presented at the 2010 ECA conference in Baltimore, Maryland & UH Undergraduate Colloquium 2010

• Awarded the UH President’s Scholarship for Academic Excellence

• 5+ years customer service experience

• 60+ wpm type speed

• Knowledge of MS Office, Front Page, Excel, PowerPoint, Outlook, Illustrator and Adobe Photoshop

Contact this candidate