Supervisor High School

Georgette S. Twum

*** *** ****** ********, **** Brunswick, NJ 08816 uquon5@r.postjobfree.com

732-***-**** (Work) & 732-***-**** (Mobile)

Objective

To obtain a challenging position to provide combination of cleaning duties to maintain private households and hotels in a clean and orderly manner using my vast expertise and experience to directly contribute to organizational success.

Professional Experience

Owner, Oheema Grocery and Market Store, New Jersey, NJ January 1998 - Present

• Manage grocery store to provide various products and goods to the community ensuring successful operations.

• Supervise a team of employees to ensure that customer satisfaction is given contributing to the accomplishment of the market.

• Handle money, stock shelves, and perform other clerical duties such as ringing up merchandise selected by customers.

• Provide information; answer questions; and obtain merchandise requested by customers.

• Operate the cash register and prepares customer receipts efficiently. Totals price, tax, and shipping and handling charges accurately.

• Identify and document the return of damaged, discontinued or expired product in the store.

• Assist in unloading stock, checking products against invoice, pricing merchandise, cleaning fixtures and displaying

• Participate in learning and development activities such as daily store meetings and all other training.

Supervisor, United Nation Plaza Hotel, New York, NY Sep. 1989 – Dec. 1997

• Managed and provided motivational support to staff members while upholding the professionalism in the work environment.

• Ensured and enforced the professional code of conduct, and the proper wearing of the uniforms and courtesy by training staff members.

• Established a trusting, open relationship and encourage support and positive feedback.

• Maintained effective and efficient operations by ordering supplies, equipment and repairs under the direction of the supervisor.

• Held and conducted staff meetings and provided guidance and assignments to staff members prior to their shifts.

• Supervised room attendants to prepare rooms for meetings, and arrange decorations, media equipment, and furniture for social or business functions.

Room Attendant, United Nation Plaza Hotel, New York, NY April 1984 – Sep. 1989

• Performed laundry (Clothing & household linens) at the hotel to help maintain cleanliness.

• Alerted supervisor of any room damage or rooms in need of additional cleaning.

• Cleaned and maintained the hotel rooms such as to cleaning rooms, changing bed linens, replacing towels and facecloths and restock toilet tissue, and complimentary toiletries.

• Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms and other work areas so that health requirements are met.

• Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.

Education

• High School Diploma

Software Applications

Microsoft Office Word 2007; Microsoft Internet Explorer; Mozilla Firefox.

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