Sales manager, Customer Service Manager& Business Management

Delvon Levett Crawford Contact:352-***-**** or 352-***-**** E-mail *************@*****.***

Sales/Closer-Satrun Of Maretta. Closing hard sales to assist jr salesman in tansaction and provideing customers information need to make perchase happen. Assisting customers with answers to question and evaluation, education on personal and Fleet business purchases of new or pre-owned vehicles. Counsel and advice on payments, lease options, Manufature rebates, incentives to insure maximum customer satisfaction and dealer quality. Supervise and assist and train new employees, too increse store sales and revenew.

Sales- Carl Black;Gmc,Buick,Pontaic&Hummer. Assisting customers with answers to question and evaluation, education on personal andFleet business purchases of new or pre-owned vehicles. Counsel and advice on payments, lease options, Manufature rebates, incentives to insure maximum customer satisfaction and dealer quality. Supervise and assist and train new employee. Sales -Enroller,UGA-Association Field Services Sales and Enrollment of small business, finacal, business start-up, personal and health benefits for small business and family unit to and owners.Developing marketing for outside & inside sales strategies, to maximize sales to ensure effective implementation at a professional executive level. Also to address and assist customer personal need and Developing a plan for customer & maximum benifit, through proficient Communication.

Customer Accounts Manager, Aaron& Sales and Leasing.

Acquisition and maintenance of all customers accounts at an executive

management level. Achieving company standards on non-renewal closing

percentages. Reporting and planning daily strategy with Regional,

General Managers. In addition also supervising, develop and schedule

The activities of account advisers. Monitor accuracy of customer

payments,pay-history,also accurate information input. Coordinating with

sales department in sales, advertising and customer service.Monitor

profits lost/gain relation to monthly, revenue and daily revenue

percentages.

*** Restaurant Manager, Sonic Restaurants, Inc.

Execute restaurant plan to achieve established operating standards

sales and profits. Duties accomplished primarily through staffing,

training, marketing, controlling costs, managing day- to- day

Operations and subordinate, and maintaining the restaurant to provide

Maximized customer service. Other essential functions includes P&L

(profit&lost), budget planning, training assistant managers, prepared

employee schedules and payroll. Communicating with upper/middle

executive management to establish development plans for all employees.

Executes appropriate training to address issues such as, QSC standard at a

professional executive level.

*** Diesel Tech/Inventory Manager, U.S.Army & National Guard

As PMCS manager, maintain service records and files, supervised

personnel, control inventory, developed team, consoled on money

management, time management and work performance. Delegate details and

responsibility to personal when necessary. Diagnoses malfunction and

perform and supervised corrective maintenance on diesel engines.

EDUCATION 2003-2004 J.F.C.C / Jacksonville, FLA

1995-1996 Graduated/Fort Jackson Mechanic/Leadership School

1996 Graduated/Fort Jackson U.S. Training Center

1995 Graduated/Williston High School,Fla

LICENSES&CERTIFICATES

* Freight Broker/Agent American Safety Council *Life, Health& Variable Annuities

* Personnel& Operations Management

* Certified Diesel Engine Mechanic

* Class A CDL

* Certified Fork Lift Operator License

AWARDS RECEIVED *Buick salesman of the month

* Manager of the Month seven times * 00,01,02,05 Best Service Award

* National Defense Service Metal/Army Lapel Button

* Army Service Ribbon / Marksman Army Good Conduct Medal

* Badge with rifle bar

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