Customer Service Human Resources
Resume:
Peter Nateras
**** *. **** ***** • Cicero, Illinois 60804 • 708-***-**** • ***********@*****.***
February 2, 2012
Office of Human Resources
I read your advertisement for an open position at your company with great interest and enthusiasm, as my skills and qualifications match your requirements for this position. Therefore, I am submitting my resume for your review and consideration. Please allow me to explain briefly the contribution I would make with your company.
I am aware that you seek candidates who are enthusiastic and who demonstrate initiative. While working at Walgreens, I am often told by management how I work quickly and efficiently. While completing a major in Business Administration and a minor in Marketing at Lewis University, I took courses in organizational behavior, strategic management, and business communication. With my experience and academic preparation, I am confident that I would be an ideal candidate for this position. I am also confident my smile and great customer service will serve your customer oriented company well.
I would bring to your company not only these skills, but also a positive, cooperative attitude that I have displayed throughout my career. I maintain calm under pressure and adapt to meet the unique needs of each organization.
Again, my resume will detail the required skills and background you seek. I would welcome the opportunity for an interview at your convenience, and I thank you in advance for your time and consideration.
Sincerely,
Peter Nateras
Peter Nateras
Enclosure: Resume
Peter Nateras
2435 S. 60th Court
Cicero, IL 60804
***********@*****.***
OBJECTIVE
To obtain a position that will allow me to utilize my strong organizational skills, educational background, and ability to work well with people.
EDUCATION December 2009 Bachelor of Science
Lewis University, Romeoville, Illinois
Major: Business Administration
Minor: Marketing
LANGUAGES & SKILLS
• Proficient in Microsoft programs: Word, Excel, Access, Power Point, and Outlook
• Proficient in Adobe programs: Acrobat and Photoshop
• Can type 50 wpm
• Client relations/ Customer Service experience
• Process Improvement
• Excellent verbal and written communication skills
• Organized and efficient, able to multi-task
• Fluent in Spanish
WORK EXPERIENCE
Photo Specialist June 2006 - Present
Walgreens Co., Cicero, IL
Responsibilities:
Develop and prepare photo orders for customers
Stock shelves and arrange merchandise
Answer phones and direct callers
Balance cash drawer
Train new employees
Sales Associate November 2004 - January 2006
Carson Pirie Scott, North Riverside, IL
Responsibilities:
Kept sales floor clean
Assisted a diverse array of customers with selections and purchases
Resolved customer complaints to ensure satisfaction
Assisted in yearly inventory
References available upon request.
Contact this candidate