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Customer Service Data Entry

Charlotte, North Carolina, 28214, United States
June 26, 2011

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Brandy Kai Wallace

***** ****** ****** *****

Charlotte, North Carolina 28214

Cell/VM: 757-***-**** Home: 704-***-****


To obtain employment that will provide an opportunity to utilize existing skills and experience, to develop job associated skills, to gain new experiences, and to be a possible long-range asset to your organization.


Effective team player or individual worker

Pleasant interpersonal skills

Exceptional written and oral communication

Proficient in MS Works, MS Word, Excel, Power Point, Print Master Gold, SPSS, EC2net, BYTE, LandTech, Practice Information Portal (PIP), and most office equipment

Organized and energetic with a yen to learn


9/1991-6/1995 Menchville High School, Newport News, Virginia

Earned Advanced Diploma

9/1995-12/1998 Morgan State University, Baltimore, Maryland

Pursued a degree in Civil Engineering

1/1999-5/2004 Christopher Newport University, Newport News, Virginia

Pursuing a degree in Industrial/Organizational Psychology

4/2010 Fowler Wainwright International Institute

Certified Professional Coach (CPC)


8/2006-12/2009 Contract Entry Processor and Receptionist, Shaheen Law Group

Duties: Contract Data Entry, Garner customer Info, Personally Greet customers, Customer Confidentiality, Order Title & Survey, Collect & Distribute Checks, Meter & Sort Mail, Command Multi- line phone, Create customer files, Filing & Compile End of Day List

4/2004-10/2004 Loan Processor, Statewide Mortgage Corporation

Duties: Pull Credit Reports, Loan Data Entry, Ascertain Information needed to Submit/Disclose/Close a loan, a Clerk, a Receptionist, Metered and Sorted mail, Customer confidentiality, & a Secretary

12/2001-7/2002 Temporary Employee, Randstad

Duties: Temporary work for various outside agencies: Centennial, and Solo (Receptionist, Clerk, Secret Shopper, and Secretary)

7/1999-12/2000 Children and Adult Bookseller, Barnes & Noble

Duties: Book Informational Hub, Inventory, Develop and conduct Children’s Book Activities, Customer service, and Cashier

References Available Upon Request

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