Sales Representative Customer Service
Resume:
SCOTTY BROWN
Hoover, AL *****
OBJECTIVE:
Position in Sales / Sales Management, dealing with high quality products.
Specialties:
Outside sales, business development, branding and identity, event management.
EDUCATION:
University of Texas Arlington 1988
SALES & CUSTOMER SERVICE/EXPERIENCE & ACHIEVEMENTS:
-Achieved top sales representative for Diamond Rubber 2007, 2008, 2009 & 2010-2008-110% over 2 million dollar quota.
-2009-180% over 2.5 million dollar quota.
-2010-117% over 2.8 million dollar quota.
- Territory sales manager for GCR Truck Tire Centers (Bridgestone, Inc.)
- Achieved status of top sales representative for United Tire in the Southeast USA 1993, 1994, 1996, 1997
-Achieved status of top sales representative for United Tire in South America 1999 & 2000.
- Six years as Territory Sales Manger in National and International Rubber / Polyurethane products sales.
- Achieved top sales representative for Diamond Rubber four straight consecutive years.
- Essential in growing National and International Market in the General Aviation industry Rubber Products as well as the industrial mining industry.
- Started the Marine rubber dock bumper industry for Diamond Rubber, which has also grown into a Government division.
Summary of Qualifications:
- Over 20 years working in the Commercial and Industrial Industry
- Major client development.
- Product management - Cost reduction strategies.
- New product marketing/pricing
- Maintained collections within company.
- Handled special needs customers as a customer service representative
- Trained employees.
- Successful experience in sales and maintaining good customer relations.
- Customer service effectively negotiating and resolving a wide range of customer problems applying diplomacy and assertiveness to shipments, as well as delivery delays.
EMPLOYMENT HISTORY:
2007 - 2012 Diamond Rubber Products. Senior Sales Representative.
2001 – 2007 Colonial RV Center Sales / Sales Manager
1998-2001 GCR Truck Tire (Bridgestone, Inc.) Territory Sales & Account Manager
1996-1998 Don Olson Tire Centers (Bridgestone, Inc.) Sales Representative Operations Manager.
1992 – 1996 United Tire & Rubber Co., Inc. Sales Representative / Sales Manager.
References available upon request.
Contact this candidate