Ms.

MaShawn D. Hunter

*** ****** **** ***

Selma, AL 36701

Phone: 334-***-****

ALT. Phone: 334-***-****

E-Mail: *************@*****.***

OBJECTIVE

“Seeking a position that will allow me to utilize my skills and experience in a complimentary environment.”

EDUCATION

Present Strayer University Online

Major: Human Resource Management

1992-1994 Auburn University at Montgomery, Montgomery, AL

Major: Social Work Minor: Computers

1991-1992 University Alabama in Birmingham, Birmingham, AL

Major: Journalism Minor: Computers

EXPERIENCE

2006-Present City of Selma Community Outreach Department

Community Liaison

Responsibilities include: Street outreach, community level outreach, youth peer outreach and partnering with local, private and public Social Service agencies. Interact with residents and disseminate information to collaborative agencies and target population. Assist target population in follow-through referrals for service and maintain proper records for all citizens’ interactions. Assist in monitoring and analyzing Community Outreach progress and prepare reports. Assist in organizing, coordinating and monitoring community resident’s involvement in various programs and other community self-help activities. Assist with program and workshop development and participate in assigned training and workshops. Assist in neighborhood associations and other community groups planning.

2005-2007 Selma Youth Development Center

Program Coordinator

Responsibilities include: Using word processing software and printing equipment to type grant requests, routine and thank you letters, memoranda, programs, business cards, and certificates.

I handle all administrative duties; answering and routing incoming calls, reproducing files, picking up and delivering mail, payroll, paying bills, making reservations when needed and scheduling meetings. I assist with the after school program by tutoring students, training in life skills/job readiness and conflict resolution workshops. Software used Microsoft Office Word, Microsoft Office Publishing, Outlook, PowerPoint, Microsoft Digital Imaging, Word Perfect Office 12, Excel, Print Master Gold, and Internet Explorer.

2000-2005 BellSouth Telecommunications

Consumer and Small Business Service

Consult with customers to recommend and sell a variety of telecommunication products and/or services to meet customer’s needs. This also required negotiating billing inquiries and/or adjustments, other inquiries and complaints. Record data notations, and/or completes forms via on-line system while communicating with customers by phone. Utilize appropriate sales techniques to encourage a good customer relationship and enhance the buying experience. Required to meet or exceed individual sales objectives, as well as meet or exceed customer care commitments.

1995-2000 Wal-Mart

Stocker/Backup Department Manager

Responsibilities include: Stocking and zoning merchandise, using a Telxon to complete other departmental duties (i.e. price changes, negative on hands, etc.). Past duties consisted of cashiering, service desk associate, customer service manager, switchboard operator, taking messages, directing calls to designated areas, assisting customers in the ladies fitting room. I also assisted with the hiring process such as; calling references when screening applicants for hire and assisting with interviews.

1993-1994 AUM Library

Library Assistant

Responsibilities include: Assisting students, faculty members, and visitors with locating books, magazines, etc. I also helped load microfilm and microfiche machines, assist with IBM copy machines, aid in locating various topics and current events on IBM computers. Reshelf books, magazines, encyclopedias, microfiche, microfilm, etc to rightful locations.

1993-1994 Federal Highway Administration

Office Automation Clerk

Responsibilities include: Use word processing software and printing equipment to type routine letters, memoranda and reports in draft. Receive incoming telephone calls and take messages when appropriate or route calls to others. Perform related clerical tasks including reproducing files, picking up and delivering mail, and perform other tasks as assigned. Software used WordPerfect, P.E.R.F.I.L.L., Lotus, Print Shop, and Harvard Graphics.

Computer Skills

Fifteen years of experience in administration, accounting, general clerical and personnel work related fields.

Typing speed / 55 wpm.

Experienced in the following computer software: Word Perfect 5.1 and 5.2, Windows 98-Windows XP, Microsoft 4.5, Dbase III and IV, Harvard Graphics 3.0 and 3.1, P.E.R.F.I.L.L., Print Shop, DOS 5.0 and 6.0, Print Master Gold, Microsoft Word, Microsoft Excel, Microsoft Power Point, Microsoft Publishing, Microsoft Office Tools, Microsoft Access, Microsoft Digital Imaging and ArcSoft Photo Impressions.

Thoroughly familiar with the use of electronic printing display calculator, copying machine, fax machine, scanner and word processor.

HONORS & ACTIVITIES

Outstanding Achievement Award July 2002 - BellSouth Telecommunications

Certified Basic Electricity - BellSouth Telecommunications

Certificate- Life Skills/Job Readiness

Certificate- Conflict Resolution

AFFILIATIONS

Volunteer- Helping Hands Bible Ministry Senior Care Ministry

Volunteer- Selma Youth Development Center

Member- PTA (Valley Grande Elementary School)

Member- PTA (Martin Middle School)

Youth Directress- Helping Hands Bible Ministry

Mentor- Dallas County Juvenile Mentoring Program

Member- Dallas-Selma Collaborative Coalition

Member- National League of Cities

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