Customer Service Manager

Jason Malone 936-***-****

Career Overview

Organized team-builder with 10+ years experience in warehouse management of a 30+ employee setting with excellent communication and computer skills. Can independently or as part of a team to meet project deadlines. Currently seeking full time employment with average benefits. References available upon request.

Skill Highlights

Professional self-starter experienced in Inventory, Shipping & Receiving, Forklift, MS Office, Excel, Outlook, Data Entry, Filing, and Telephone Skills.

Core Accomplishments

Inventory Management - managed inventory and office budgeting for busy office of 30+ employees.

Data Organization - improved office reports, spreadsheets, charts and data reports using MS Excel functions.

Document Organization - developed an effective filing system to accelerate paperwork processing.

Professional Experience

Stocker - Brookshire Brothers Grocery - June 2010 to Jan 2012 - Montgomery, Texas 936-***-****

Maintain stock levels of grocery and produce departments.

Dispatch Manager - All Needz Plumbing - May 2009 to July 2009 - Fort Worth, Texas 817-***-****

Supported management with scheduling, customer service, dispatching, payables, and receivables, and minor plumbing repairs.

Home Delivery Manager - Serpro Logistics - October 2007 to Jan 2009 - Coppell, Texas 314-***-****

Managed appliance delivery operation by ensuring quality customer service, scheduling, warehousing, forklift, dispatching, routing, A/R, A/P, P&L, and fleet management.

Printing Press Operator - Freedom Graphics - June 2007 - Oct 2007 - Grand Prairie, Texas 972-***-****

Responsibilities include supplying paper and ink while overseeing the general operation of the press.

Biosolid Operator - Renda Environmental - January 2007 - June 2007 - Fort Worth, Texas 817-***-****

Responsibilities include biosolid production and load dump trucks with a front end loader.

Warehouse Supervisor - Ross Store - December 2006 - January 2007 - Hurst, Texas 817-***-****

Responsibilities include receiving and stocking merchandise.

Self Employed Pressure Washer - January 2004 - December 2006 - Hurst, Texas

Responsibilities include operating pressure washing equipment.

Delivery Manager - Dart Logistics - January 1999 to January 2004 - Grand Prairie, Texas 323-***-****

Managed appliance delivery operation by ensuring quality customer service, scheduling, warehousing, forklift, dispatching, routing, A/R, A/P, P&L, and fleet management.

Operations Manager - EDC Moving Systems - June 1995 to Jan 1999 - Grand Prairie, Texas 972-***-****

Managed appliance delivery operation by ensuring quality customer service, scheduling, warehousing, forklift, dispatching, routing, A/R, A/P, P&L, and fleet management.

Route Sales - AVS Food Services - June 1990 to November 1994 - Houston, Texas 512-***-****

Service vending machines by restocking and collecting funds.

Production Clerk - Zener Electronics - November 1987 - July 1989 - Katy, Texas 713-***-****

Responsibilities include soldering parts to electronic circuit boards.

Stocker - Gerland's Food Fair - September 1986 - November 1987 - Spring, Texas 713-***-****

Responsibilities include cashier and stocking shelves.

Education

North Harris County Community College - September 1987 to May 1989

Data Processing - Humble, Texas

Klein High School - September 1983 to May 1987

General Studies Diploma - Spring, Texas

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