Customer Service Data Entry

BEVERLY DEMETRA CROOK

*** ****** ****** **** *****

POST OFFICE BOX 30

LAFAYETTE, ALABAMA 36862

334-***-**** (HOME)

334-***-**** (CELL)

OBJECTIVES

My skills are very STRONG. I am very fast and accurate in typing, and like to get things right, at least by the second time. Currently, I am looking for a career in the medical billing/transcriptionist fields, as well as administrative/clerical fields. Please consider me for a job with your company.

EDUCATION

Certificate in Business Technology from Opelika Business Technology School, Opelika, Alabama 36801. Attended full-time from May 1997 through January 1998. Courses consisted of Medical and Machine Transcription, Accounting, Secretarial Procedures, Filing, Use of Gregg Reference, Calculator Math, Communications, Orientation to Computers (included hardware, software, and Windows 95).

Software package completed WordPerfect 6.0 for Dos; Word 7.0 for Windows, Excel 7.0, AmiPro, Lotus, and Access.

Keyboarding speed is approximately 60-70 WPM; Numerical keyboarding speed is approximately 10,000 or more KPM.

Alabama A.&M. University, Normal, Alabama 35805. Dates of attendance were from January 1994 to present. Area of concentration: Computer Science.

Software package completed Lotus 1-2-3; MS Word 5.0; WordStar 6.0; Word; Excel; PowerPoint; Access; Publisher; Outlook; Microsoft Office 2000; Internet; Microsoft Office 97; Microsoft Windows 95; Microsoft Word 97; Microsoft Excel 97; Microsoft Access 97; Microsoft PowerPoint 97; Microsoft Outlook 97; and Office 97 Integration.

Presidential Scholarship to Southern Union State Junior College, Wadley, Alabama 36276. Dates of Attendance were from June 1991 through December 1993. Area of Study: Nursing.

Graduated with honors from LaFayette High School, LaFayette, Alabama 36862, in June 1991.

References furnished upon request.

WORK EXPERIENCES

Typist/Secretary Experiences

I occasionally work for various Funeral Homes throughout my city, which included typing obituaries and death certificates, faxing documents, answering multi-line phones and playing for funerals and in various funeral chapels.

Staffing Solutions Temporary Services, Opelika, Alabama, 36801

Customer Service experiences; Clerical and Data Entry experiences; Secretary/Receptionist experiences; Collection Agency experiences; Claims Department for various Corporate Offices; Industrial experiences.

Kelly Temporary Services, Opelika, Alabama, 36801

Extensive Customer Service experiences; Data Entry Clerk and Secretary for various Industries; filled out 401K plans and other important information for various Financial Companies; Data Entry Clerk for City of Auburn Water Works Department; Secretary/Receptionist for various Construction Companies; and Receptionist/Secretary for Home Health/Hospice Departments and Adult Day Care Center.

Randstad Temporary Services, LaGrange, GA

Customer Service experiences; Data Entry Clerk/Secretary/Receptionist for various hospitals; Secretary/Receptionist for various doctors’ offices; Transcriptionist for various Attorneys; Data Entry Clerk/Customer Service for various Powertel companies; Shipping/Receiving/Industrial experiences.

Employment Resources, Opelika, AL

Extensive Customer Service experiences; Industrial experiences; various computer software experiences; Multi-line phone/Faxing/File Clerk for various companies.

Labor Finders Temporary Services, Opelika, Alabama

Industrial, Assembly, Production, Inspecting, and Hang-tag experiences.

HDI, Inc., Auburn, Alabama

Enter V.I.N. from automobile and mobile home titles for the State of Alabama via computer as a data entry clerk.

U.S. Census Bureau

I verified addresses of household members during the Census 2010 period.

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