Office Clerk

Danielle Roy

* - *** ***** ******

Stratford, Ontario N5A 4H8

Phone 519-***-****

E-mail *************@*******.***

Objective Gain a full time job in the field that I studied.

Work Experience

January 2009 – Present Carman’s Foto Source Head Office Stratford, Ontario

Office Clerk

 Customer Service

 Placing Customer Orders

 Using Internet Resources and Search Engines

 Responding to Correspondence

 Answering the Phone

 Answering Customer Inquiries

 Administrative Duties

 Filing

July 2005-October 2008 Zeller’s Stratford & London, Ontario

Senior Associate

 Cash Register Operator

 Customer Service

 Sales Assistance

 Answered Telephone, responded to requests, forwarded calls, took messages

 Managed cashiers

 Scheduled breaks

 Maintained a steady flow of cash and change in and out of the

cash registers

 Promoted, obtained and processed credit card applications

 Cleaned

June 2008-September 2008 Pediatric AIDS Canada Stratford, Ontario

Office Manager

 Answer the telephone, take messages, forward calls

 General clerical duties (photo copying, faxing, filing etc)

 Deposit weekly donations

 Keep track of donors and their requests on Donor Quest

 Greet partners and clients as they enter the offices

 Type and edit formal reports, by laws and manuals

 Organize the Annual General Meeting (reservations, booking flights, organizing the meeting material etc)

 Conducting interviews for volunteers and potential Board Members

 Take meeting minutes

Volunteer

Experience

Blood Donor

 On active Donor’s list for regular donations

October 3, 2004 Festival City 10K Run Stratford, Ontario

Volunteer

 Directed cars

 Helped set up

 Cleaned up garbage

September 2002-Feburary 2004 17th Zion Church Stratford, Ontario

Cub Leader

 Worked with the children

 Planned and ran activities

 Helped the children games/crafts

 Participated in weekend camps and camp activities

 Participated in regular leader planning meetings

Education

2002-2006 St. Michael Catholic Secondary School Stratford, Ontario

 OSSD Obtained

September 2007- April 2008 Fanshawe College London, Ontario

 Office Administration Certificate

Skills

 Organized

 Sociable

 Personable

 Energetic

 Self-motivated

 Committed

 Time Management

Qualifications

 Extensive knowledge and experience in, Excel, Word, QuickBooks, Outlook, Windows, E-bay, Profit-Line and Donor Quest

 Type at over 70 WPM

 Maintain up to 6 phone lines at once

 Editing documents

 Basic medical terminology knowledge

Interests and

Activities

 Reading

 Writing

 Music

References Available upon request

Contact this candidate