Salina M. Adame

**** ****** ******

Union City, GA 30291

Mobile: 678-***-****

E-Mail: uoj45l@r.postjobfree.com

PROFILE SUMMARY:

Professional with strong employee relation skills, I have over 5 years experience in customer service. This experience, along with my education, allows me to bring to the table the diligence, determination, and creativity necessary for success. As my resume indicates, I have extensive experience with customer service. I am an extremely hard working individual who is very detail-oriented. It is my desire to obtain an entry-level or mid-career position in an organization that will benefit from my initiative, capabilities, and contributions with the continued potential for advancement and increased decision making responsibilities.

CAREER EXPERIENCE:

ACS, A Xerox Company Bakersfield, CA

Customer Service Representative December 2010-January 2011

Provided friendly, efficient customer service to all customers.

Provided information in response to inquiries regarding provided services.

Handled and resolved complaints according to guidelines established by the corporate mandates.

Processed and responded knowledgeably to general questions in reference to bills and services.

Big Lots Bakersfield, CA

Customer Service June 2009- November 2009

Customer Service

Provided friendly, efficient customer service to all customers.

Tagged items, and censored items.

Stocked and presented merchandise according to corporate directives and standards.

Weekly inventory of different items.

AJ-Wright Bakersfield, CA

Customer Service April 2007- August 2008

Provided friendly, efficient customer service to all customers.

Help unload truck, Tagged items, sized clothing, and censored items.

Stocked and presented merchandise according to corporate directives and standards.

OTHER ACCOMPLISHED SKILLS:

Microsoft Office, Excel, Power Point, Word, and Spreadsheet, can type 60 wpm.